Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Business Transformation, Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Multi-Cloud, Cloud Computing, Cloud Deployment, Kubernetes, Application Development, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Clinical Leadership, Decision Support Systems, Solution Design, Health Information Management and Medical Records, IT Management, Electronic Medical Record System, Data Science
Beginner · Specialization · 3 - 6 Months

Measure What Matters
Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Business Priorities, Organizational Strategy, Personal Development, Leadership and Management, Performance Management, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Collaboration, Business Strategy, Constructive Feedback, Communication
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Project Schedules, Project Risk Management, Scheduling, Construction Management, Timelines, Lean Methodologies, Architecture and Construction, Construction Engineering, Milestones (Project Management), Diagram Design, Project Management Software, Work Breakdown Structure, Resource Allocation, Dependency Analysis
Beginner · Course · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Teamwork, Active Listening, Problem Solving, Emotional Intelligence, Collaboration, Verbal Communication Skills, Growth Mindedness, Team Leadership, Productivity, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Security Controls, Overcoming Obstacles, Accountability, Communication, Mental Health, Diversity Awareness, Diversity and Inclusion
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Full-Stack Web Development, Front-End Web Development, Django (Web Framework), Scalability, Responsive Web Design, Web Applications, Back-End Web Development, MySQL, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Cloud Computing, Application Programming Interface (API), Virtual Environment, Javascript, Database Management
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Version Control, GitHub, Debugging, Git (Version Control System), Unit Testing, Data Structures, Data Manipulation, Python Programming, Software Testing, Scripting, Computer Programming, Web Development, Algorithms, Integrated Development Environments, Object Oriented Programming (OOP), Jupyter
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Go (Programming Language), Object Oriented Programming (OOP), Functional Design, Data Structures, Software Design, Debugging
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Negotiation, Conflict Management, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Emotional Intelligence, Collaboration, Team Management, Communication, Team Leadership, Productivity, Social Skills, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention, Compliance Management, Overcoming Obstacles, Mental Health, Dealing With Ambiguity
Beginner · Specialization · 3 - 6 Months