Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management

Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Predictive Analytics, Data-Driven Decision-Making, Sales Process, Ggplot2, Customer Acquisition Management, Data Visualization Software, Plot (Graphics), Sales Strategy, Data Modeling, Customer experience strategy (CX), R Programming, Customer Retention, Analytics, Data Manipulation, Applied Machine Learning, Machine Learning Algorithms

Skills you'll gain: JUnit, Object Oriented Programming (OOP), Java, Java Programming, Object Oriented Design, Unified Modeling Language, Unit Testing, Software Engineering, Agile Software Development, Software Design, Software Development, Maintainability, Programming Principles, Eclipse (Software)

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Branding, Marketing, Strategic Marketing, Go To Market Strategy, Brand Strategy, Marketing Strategy and Techniques, Customer Insights, Target Market, Customer experience strategy (CX), Marketing Communications, Marketing Analytics, Consumer Behaviour

Skills you'll gain: Model View Controller, Selenium (Software), Web Applications, Java, JUnit, Data Access, Java Platform Enterprise Edition (J2EE), Agile Methodology, Software Testing, Application Development, Software Design Patterns