Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills
★ 4.8 (216K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Technical Support and Services, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security
★ 4.6 (27) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Identity and Access Management, CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Continuous Delivery, Cloud Services, Authentications, Infrastructure as Code (IaC), Cloud Solutions, User Provisioning, AWS Kinesis, Application Deployment, Cloud Deployment, Command-Line Interface
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Artificial Intelligence, Image Analysis, Machine Learning Methods, Machine Learning Algorithms, AI powered creativity, AWS SageMaker, Responsible AI, Applied Machine Learning, Model Optimization, Natural Language Processing, Generative AI, Machine Learning, Prompt Engineering Tools, Prompt Engineering, Cloud Deployment, Customer experience improvement, AI Integrations
★ 4.7 (17) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Knowledge of Apple Hardware, Security Controls, General Networking, Data Security, Wireless Networks, Configuration Management
Intermediate · Course · 3 - 6 Months
Madecraft
Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening
Intermediate · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Mobile Security, Operating System Administration, Microsoft Windows, Malware Protection, Information Technology Operations, Disaster Recovery, Mac OS, Document Management, Command-Line Interface, Incident Response, Network Security, Linux, Information Systems Security, Incident Management, Security Controls, Cybersecurity, Windows PowerShell, Desktop Support, Operating Systems, Internet Of Things
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, Identity and Access Management, AI literacy, Wireless Networks, Authentications, Key Management, Data Sharing
Intermediate · Course · 3 - 6 Months

Microsoft
Skills you'll gain: Health Informatics, Azure Active Directory, Medical Privacy, Cloud Security, Health Care, Identity and Access Management, Real Time Data, Data Infrastructure, Model Training, Patient Education and Support, AI Security, Microsoft Azure, Clinical Data Management, Clinical Monitoring, Health Technology, Image Analysis, Data Visualization Software, Patient Communication, Generative AI, AI Integrations
Beginner · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Stakeholder Engagement, Cost Management, Risk Management, Project Scoping, Earned Value Management, Team Motivation, Scheduling, Stakeholder Analysis, Risk Analysis, Request for Proposal, Requirements Management, Procurement, Project Management, Risk Management Framework, Project Management Institute (PMI) Methodology, Cost Control, Project Management Life Cycle
★ 4.6 (63) · Beginner · Specialization · 1 - 3 Months