
Skills you'll gain: Salesforce, Role-Based Access Control (RBAC), System Configuration, Authorization (Computing), Data Security, Security Controls, Administrative Support, Administration, Security Management, Identity and Access Management, Customer Relationship Management (CRM) Software, Data Access, Data Management, Customer Data Management, System Support, Information Management, Data Capture, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, User Accounts, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, System Configuration, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Modeling, Data Architecture, Role-Based Access Control (RBAC), System Configuration, Information Architecture, Data Access, IT Security Architecture, Security Controls, Data Sharing, Data Security, Business Architecture, Business Requirements, Information Management, Data Management, Security Management, Data Structures, System Support, Business, Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Data Validation, Data Modeling, Data Entry, Productivity, Data Quality, Data Access, System Configuration, Business Process, Administrative Support, Verification And Validation, User Experience Design, Design, Business Solutions, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Customer Relationship Management (CRM) Software, Project Schedules, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Customer Relationship Management, Marketing Effectiveness, Customer Data Management, A/B Testing, Product Improvement, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (132) · Intermediate · Specialization · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Sales Strategy, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, Customer Relationship Management (CRM) Software, Dashboard, Sales Prospecting, Business Analytics, Customer Success Management
★ 4 (9) · Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Training, Sales Strategy, Employee Onboarding, Service Level Agreement, Sales Prospecting, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Relationship Management (CRM) Software, Training Programs
★ 4.2 (13) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy
★ 4.6 (65) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Customer Insights, AI Integrations, Microsoft Copilot, Debugging, Data Ethics, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks