
ESSEC Business School
Skills you'll gain: Operational Excellence, Operational Efficiency, Operations Management, Kaizen Methodology, Operational Performance Management, Process Improvement, Business Process Management, Quality Improvement, Process Improvement and Optimization, Lean Methodologies, Lean Manufacturing, Continuous Improvement Process, Kanban Principles, Culture Transformation, Process Mapping, Complex Problem Solving, Inventory Control, Waste Minimization
★ 4.7 (683) · Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Sourcing, Operations, Operational Analysis, Organizational Strategy, Operations Management, Procurement, Business Operations, Capacity Planning, Supply Chain, Competitive Analysis, Asset Management, Supply Management, Strategic Decision-Making, Business Strategy, Business Metrics, Supplier Relationship Management, Investment Management, Capacity Management, Planning
★ 4.6 (264) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Operations Research, Operational Efficiency, Transportation Operations, Business Operations, Resource Utilization, Operations, Process Optimization, Scheduling, Operations Management, Operational Performance Management, Resource Allocation, Project Schedules, Transportation, Supply Chain, and Logistics, Analytical Skills, Resource Planning, Logistics Management, Timelines, Logistics, Finance, Research
★ 5 (12) · Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

University of Alaska Fairbanks
Skills you'll gain: Record Keeping, Concept Of Operations, Transportation Operations, Live Streaming, Videography, Data Maintenance, Machine Controls, Real Time Data, Continuous Monitoring, Human Factors, Image Quality, Communication Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Capacity Planning, Operations Management, Operations, Business Operations, Supply Chain Planning, Business Management, Resource Planning, Quality Management, Organizational Structure, Business Planning, Production Management, Demand Planning, Production Schedule, Supply Chain, Organizational Effectiveness, Scheduling, Quality Improvement, Workforce Management, Process Management, Product Quality (QA/QC)
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Problem Solving, Workflow Management, Data Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Root Cause Analysis, Resource Allocation, Operations Management, Operational Analysis, Problem Management, Operations, Resource Management, Coordinating, Budget Management, Project Coordination, Corrective and Preventive Action (CAPA), Milestones (Project Management), Cost Management, Operational Performance Management, Project Planning, Operational Efficiency, Project Schedules, Microsoft Copilot, Process Analysis, Budgeting
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Lean Six Sigma, Lean Manufacturing, Lean Methodologies, Process Improvement and Optimization, Process Optimization, Six Sigma Methodology, Quality Management, Process Improvement, Quality Improvement, Process Analysis, Business Process Improvement, Strategic Leadership, Pareto Chart, Run Chart, Operational Excellence, Change Management, Scatter Plots, Root Cause Analysis, Analysis
★ 4.6 (72) · Beginner · Specialization · 3 - 6 Months

STARWEAVER
Skills you'll gain: Active Listening, Business Writing, Concision, Non-Verbal Communication, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Interpersonal Communications, Empathy, Responsible AI, Cultural Sensitivity, Google Gemini, Anthropic Claude, Communication, Technical Documentation, Communication Strategies, Stakeholder Engagement, Marketing Communications, Media and Communications
★ 4.6 (42) · Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Agentic systems, LangGraph, AI Orchestration, AI Workflows, CrewAI, Generative AI Agents, LLM Application, Responsible AI, LangChain, Software Architecture, Enterprise Architecture, Systems Architecture, Tool Calling, Prompt Engineering, Software Design, Software Development Methodologies, Model Evaluation, Context Management, Design
Intermediate · Course · 1 - 3 Months