• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Support Automation
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer support automation"

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Health Systems Development: A Focus on Health Service Delivery and Human Resources for Health

      Skills you'll gain: Health Systems, Health Policy, Health Equity, Health Assessment, Public Health, Health Care, Health Disparities, Health Care Administration, Healthcare Industry Knowledge

      4.7
      Rating, 4.7 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Managing Processes to Improve Outcomes

      Skills you'll gain: Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Interoperability, Primary Care, Health Informatics, Care Coordination, Patient Coordination, Chronic Diseases, Health Care, Public Health, Electronic Medical Record, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      44 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Consumer Behaviour, Market Analysis, Target Market, Market Opportunities, User Research, Product Strategy, Customer Insights, Data Analysis, Data Collection, Data-Driven Decision-Making, Business Strategy, Innovation, Critical Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Information Technology Essentials

      Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, GIS Software, Database Management, ArcGIS, Global Positioning Systems, Decision Support Systems, Data Modeling, Open Source Technology, Web Applications, Mobile Development

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Create and Lead an Ethical Data-Driven Organization

      Skills you'll gain: Governance, Data Ethics, Business Ethics, Strategic Leadership, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Culture Transformation, Stakeholder Engagement, Compliance Management, Policy Analysis, Change Management, Employee Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      88 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Steel Multi Storey Building - System Design

      Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Environmental Engineering, Engineering Design Process, Engineering Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      34 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Virginia

      Bacterial Bioinformatics

      Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Scientific Visualization, Taxonomy, Command-Line Interface, Data Integration, Data Import/Export, Data Storage, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      273 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Unix System Basics

      Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Operating Systems, Systems Administration, Authorization (Computing), Shell Script, File Management, Data Storage

      4.4
      Rating, 4.4 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Alberta Machine Intelligence Institute

      Machine Learning Algorithms: Supervised Learning Tip to Tail

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Jupyter, Machine Learning, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library), Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Feature Engineering, Data Processing, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      415 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Principles of Economics: Introduction - Getting to Know You

      Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      54 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Functions

      Skills you'll gain:

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Washington

      Machine Teaching for Autonomous AI

      Skills you'll gain: Data Storytelling, Automation, Decision Support Systems, Artificial Intelligence and Machine Learning (AI/ML), Human Machine Interfaces, Artificial Intelligence, Real-Time Operating Systems, Machine Learning, Data-Driven Decision-Making, Human Factors, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    1…202203204…345

    In summary, here are 10 of our most popular customer support automation courses

    • Health Systems Development: A Focus on Health Service Delivery and Human Resources for Health: Imperial College London
    • Value-Based Care: Managing Processes to Improve Outcomes: University of Houston
    • Market Research and Competitive Analysis: Xbox
    • Geospatial Information Technology Essentials: L&T EduTech
    • Create and Lead an Ethical Data-Driven Organization: CertNexus
    • Steel Multi Storey Building - System Design: L&T EduTech
    • Bacterial Bioinformatics: University of Virginia
    • Unix System Basics: Codio
    • Machine Learning Algorithms: Supervised Learning Tip to Tail: Alberta Machine Intelligence Institute
    • Principles of Economics: Introduction - Getting to Know You: Rice University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok