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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Balance Sheet and Business Cases

      Skills you'll gain: Financial Statement Analysis, Financial Statements, Balance Sheet, Income Statement, Financial Analysis, Profit and Loss (P&L) Management, Financial Accounting, Business Modeling, Gross Profit, Operational Efficiency, Operating Expense, Business Metrics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Building Materials and Human Health

      Skills you'll gain: Environment Health And Safety, Health Disparities, Public Health and Disease Prevention, Environmental Engineering, Health Assessment, Community Health, Chemistry, Environmental Issue, Social Justice, Product Lifecycle Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Stepping Up: Leading Others

      Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Leadership, People Management, Team Building, Leadership and Management, Virtual Teams, Mentorship, Conflict Management, Coaching, Constructive Feedback, Goal Setting, Communication Strategies, Cultural Diversity, Diversity and Inclusion

      4.4
      Rating, 4.4 out of 5 stars
      ·
      44 reviews

      Advanced · Course · 1 - 4 Weeks

    • I

      ISC2

      Risk Identification, Monitoring, and Analysis

      Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      T

      The State University of New York

      Food and Wine Pairing

      Skills you'll gain: Bartending, Cooking, Hospitality, Planning, Verbal Communication Skills, Strategic Planning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • I

      Illinois Tech

      Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business Economics and Game Theory for Decision Making

      Skills you'll gain: Game Theory, Market Dynamics, Business Economics, Strategic Decision-Making, Strategic Thinking, Business Strategy, Price Negotiation, Supply And Demand, Economics, Market Analysis, Competitive Analysis, Consumer Behaviour, Profit and Loss (P&L) Management, Policy Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Advancing Women in Tech

      The Art & Science of Product Management

      Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Team Leadership, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      152 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Blazor for Front-End Development

      Skills you'll gain: Microsoft Copilot, User Interface and User Experience (UI/UX) Design, UI Components, Performance Tuning, Front-End Web Development, Event-Driven Programming, Web Applications, Server Side, Data Validation, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Agile Project Management

      Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Scaled Agile Framework, Negotiation, Sprint Retrospectives, Agile Software Development, Program Management, Brainstorming, Prioritization, User Story, Creative Thinking, Innovation, Project Portfolio Management, Leadership, Organizational Leadership, Problem Solving, Project Controls

      4.1
      Rating, 4.1 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Capstone: Preparing to work as a Cloud Support Associate

      Skills you'll gain: Network Troubleshooting, Technical Support, Interviewing Skills, Amazon Web Services, Cloud Computing Architecture, Customer Support, Cloud Computing, Professional Networking, Presentations, Technical Documentation, Portfolio Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Product Management Fundamentals

      Skills you'll gain: Stakeholder Management, Product Management, Product Roadmaps, Stakeholder Communications, Competitive Analysis, Product Lifecycle Management, Product Development, New Product Development, Market Research, Product Strategy, Market Analysis, Agile Methodology, Product Requirements, Business Strategy, Value Propositions, Communication, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Balance Sheet and Business Cases: Duke University
    • Building Materials and Human Health: Parsons School of Design, The New School
    • Stepping Up: Leading Others: Queen Mary University of London
    • Risk Identification, Monitoring, and Analysis: ISC2
    • Food and Wine Pairing: The State University of New York
    • Digital Transformation: Illinois Tech
    • Business Economics and Game Theory for Decision Making: Illinois Tech
    • The Art & Science of Product Management: Advancing Women in Tech
    • Blazor for Front-End Development: Microsoft
    • Agile Project Management: University of Maryland, College Park

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