Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Usability Testing, Product Lifecycle Management, Product Management, Product Testing, Product Roadmaps, Agile Product Development, Product Development, New Product Development, Portfolio Management, Market Analysis, Product Requirements, Business Strategy, Demand Generation, Product Strategy, Market Intelligence, Marketing Planning
Advanced · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Wealth Management, Portfolio Management, Asset Management, Financial Planning, Investment Management, Investments, Performance Measurement, Financial Forecasting, Finance, Behavioral Economics, Risk Management, Market Trend, Risk Analysis, Decision Making, Microsoft Excel
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Trend Analysis, Web Scraping, Data Visualization Software
Beginner · Guided Project · Less Than 2 Hours

Technical University of Denmark (DTU)
Skills you'll gain: Jupyter, Medical Imaging, 3D Modeling, Image Analysis, Engineering Analysis, Finite Element Methods, Numerical Analysis, Mathematical Modeling, Materials science, Simulation and Simulation Software, Digital Signal Processing, Python Programming, Applied Mathematics
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Critical Thinking, Peer Review, Project Management, Problem Solving, Business Planning, Professional Development, Business Strategy, Business Communication, Strategic Thinking, Constructive Feedback, Communication, Innovation, Analysis, Presentations
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: NoSQL, Control Systems, Apache Hadoop, Apache Hive, Big Data, Simulation and Simulation Software, Mechanical Design, Database Systems, Artificial Intelligence, Mechanical Engineering, Computer Vision, Laboratory Experience, Databases, Systems Architecture, Distributed Computing, Simulations, Global Positioning Systems, Business Intelligence, Robotics, Automation
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Market Analysis, Business Strategies, Competitive Analysis, Sustainable Business, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Information Architecture, Storyboarding, Wireframing, User Research, User Story, UI/UX Research, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Ideation, Persona (User Experience), Design Thinking, Presentations, Web Design, Usability, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, Extract, Transform, Load, Data Modeling, Database Design, MySQL, Data Warehousing, Database Management, Databases, Relational Databases, Database Architecture and Administration, Advanced Analytics, Data Analysis, Data Visualization Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design and Development, UI Components, Prompt Engineering, Web Development Tools, Web Development, Generative AI, Javascript, Software Engineering, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours