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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Getting started with Augmented Reality

    Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, 3D Assets, Geospatial Information and Technology, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    142 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Optical Devices

    Skills you'll gain: Semiconductors, Display Devices, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics, Electronics Engineering, Electronic Systems, Electronic Components, Materials science, Image Quality, Technology Solutions, Mathematical Modeling, Performance Testing, Physics, Emerging Technologies

    Build toward a degree

    3.8
    Rating, 3.8 out of 5 stars
    ·
    112 reviews

    Advanced · Specialization · 3 - 6 Months

  • I

    Illinois Tech

    Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Getting Started with Tableau

    Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    AutoCAD 2023 Masterclass - Produce Amazing Site Plans

    Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Architectural Design, Construction, Data Import/Export, File Management, Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Manage Your Versions with Git (Part I)

    Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Duke University

    MLOps Platforms: Amazon SageMaker and Azure ML

    Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Model Deployment, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Solutions, Model Evaluation, Data Preprocessing, Cloud Deployment, Data Analysis, Serverless Computing, Machine Learning, Python Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    54 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free
    Free
    S

    Stanford University

    Giving 2.0: The MOOC

    Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Social Impact, Community Development, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Professional Networking, Social Media, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    207 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    The ABC's of GDPR: Protecting Privacy in an Online World

    Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Management, Regulation and Legal Compliance, Regulatory Requirements, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IESE Business School

    Communicating with Presence

    Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    149 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Geospatial Techniques for Engineers

    Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Mapping, Construction Engineering, Database Management, Construction, Construction Management, Architecture and Construction, Global Positioning Systems, Visualization (Computer Graphics), Civil and Architectural Engineering, Decision Support Systems, Building Information Modeling, Survey Creation, AutoCAD Civil 3D, Data Manipulation, Network Analysis

    4.3
    Rating, 4.3 out of 5 stars
    ·
    71 reviews

    Advanced · Specialization · 3 - 6 Months

  • T

    The University of Sydney

    Introduction to Advanced Calculus

    Skills you'll gain: Advanced Mathematics, Integral Calculus, Calculus, Mathematical Theory & Analysis, Differential Equations, Applied Mathematics, Engineering Calculations, Mathematical Modeling, Linear Algebra, Physics, Derivatives

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…219220221…560

In summary, here are 10 of our most popular customer experience courses

  • Getting started with Augmented Reality: Institut Mines-Télécom
  • Active Optical Devices: University of Colorado Boulder
  • Digital Transformation: Illinois Tech
  • Getting Started with Tableau: SkillUp
  • AutoCAD 2023 Masterclass - Produce Amazing Site Plans: Packt
  • Manage Your Versions with Git (Part I): Coursera
  • MLOps Platforms: Amazon SageMaker and Azure ML: Duke University
  • Giving 2.0: The MOOC: Stanford University
  • The ABC's of GDPR: Protecting Privacy in an Online World : Knowledge Accelerators
  • Communicating with Presence: IESE Business School

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