Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Harvard Business Review
Skills you'll gain: Process Analysis, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Project Risk Management, Team Performance Management, Performance Metric, Productivity, Project Schedules, Performance Management, Goal Setting, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Conflict Management, Project Planning, Project Management, Stakeholder Communications, Stakeholder Analysis, Project Scoping, Influencing, Organizational Structure
Mixed · Course · 1 - 3 Months
Skills you'll gain: Team Building, Management Training And Development, Teamwork, Organizational Leadership, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Social Studies, Culture, World History, Timelines, Social Sciences, Sociology, Anthropology, Cultural Diversity, European History, Ancient History, Art History, Public History, International Relations, Cultural Sensitivity, Conflict Management, Community Development
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Cooperation, Personal Development, Teamwork, Professional Development, Conflict Management, Organizational Leadership, Leadership, Collaboration, Organizational Effectiveness, Strategic Thinking, Communication Strategies, Business Communication
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Team Building, Teamwork, Conflict Management, Team Leadership, Collaboration, Virtual Environment, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Communication Strategies, Culture
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Arbitration, Interpersonal Communications, Mediation, Decision Making, Planning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Workplace Bullying Intervention, Conflict Management, Relationship Building, Social Skills, Interpersonal Communications, Employee Engagement, Professionalism, Empathy, Culture Transformation, Communication, Compliance Reporting, Advocacy, Diversity and Inclusion, Accountability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Project Coordination, Influencing, Organizational Structure, Communication Strategies
Mixed · Course · 1 - 3 Months