
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Intranet, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Analysis, Working Capital, Balance Sheet, Income Statement, Business Metrics, Return On Investment, Analysis, Financial Accounting, Financial Data, Accounting, Cash Flows, Trend Analysis, Performance Analysis, Finance, Business, Business Consulting, Consulting, LESS
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Scalability, Performance Analysis, Event Monitoring, Service Level Agreement, Dashboard Creation, Performance Review
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Mapping, Configuration Management, Systems Integration, Issue Tracking, Data Integration, Coordinating, Project Management Software, Workflow Management, Data Maintenance, Maintainability, Continuous Monitoring, Project Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Data Maintenance, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Data Infrastructure, Security Controls, Authorization (Computing), Records Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Operating Expense, Mergers & Acquisitions, Business Valuation, Operating Cost, Financial Forecasting, Working Capital, Cash Management, Capital Expenditure, Financial Management, Revenue Management, Expense Management, Cash Flow Forecasting, Financial Analysis, Accounts Payable and Receivable, Growth Strategies, Financial Planning, Revenue Forecasting, Return On Investment, Corporate Finance, Risk Management
Advanced · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Financial Statement Analysis, Financial Statements, Annual Reports, Financial Accounting, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Balance Sheet, Cash Flows, Financial Analysis, Income Statement, Sarbanes Oxley Act (SOX) Compliance, Business Reporting, Accounting, Tax Compliance, Tax, Accrual Accounting, Market Liquidity, Fraud detection, Investment Management
Beginner · Course · 3 - 6 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Animation and Game Design, Video Game Development, Animations, 3D Assets, Game Design, Development Testing, Virtual Environment, Artificial Intelligence, User Interface (UI)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Performance Tuning, Splunk, Role-Based Access Control (RBAC), System Monitoring, Distributed Computing, Authorization (Computing), System Configuration, Systems Administration, Enterprise Application Management, Data Management, Security Controls, Identity and Access Management, Enterprise Security, Data Security, Event Monitoring, Scalability, Data Pipelines, Real Time Data, Authentications, Data Import/Export
Mixed · Course · 1 - 3 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks