
Skills you'll gain: Workflow Management, Google Workspace, Process Design, Business Process Automation, Business Workflow Analysis, Process Analysis, Automation, Governance Risk Management and Compliance, Compliance Auditing, Compliance Reporting, Document Management, Business Process Improvement, User Flows, Compliance Management, Service Level Agreement, Auditing
Intermediate · Course · 1 - 4 Weeks

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Process, Sales Pipelines, Sales Development, Customer Relationship Management (CRM) Software, Inside Sales, Customer Relationship Management, B2B Sales, Sales Management, Sales Enablement, Sales Operations, Sales, Sales Strategy, Data Entry, Lead Generation, Closing (Sales), Decision Intelligence, Prospecting and Qualification, Email Automation, Content Performance Analysis, Email Marketing
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Discussion Facilitation, Cultural Diversity, Storytelling, AI literacy, Culture, Creative Problem-Solving, Liberal Arts, Creative Thinking, Creativity, Writing, Writing and Editing, Research, Critical Thinking and Problem Solving, Critical Thinking, Analytical Skills, Independent Thinking, Media and Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Partnership Accounting, Liquidation, Ledgers (Accounting), Accounting, Business Valuation, General Accounting, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Professional Networking, Emotional Intelligence, Adaptability, Active Listening, Social Skills, Relationship Building, Communication, Teamwork, Collaboration, Innovation, Personal Development, Diversity Training, Influencing, Conflict Management, Leadership, Change Management, Leadership Development, Productivity, Organizational Strategy, Culture
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Data-Driven Marketing, Loyalty Programs, AI Personalization, MarTech, Augmented and Virtual Reality (AR/VR), Hospitality, Storytelling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Usability, Functional Testing, Root Cause Analysis, Product Improvement, Journey Mapping, UI/UX Research, Experience Design, User Experience, Conversion Funnel Analysis, User Interface (UI) Design, Integration Testing, Product Quality (QA/QC), Application Design, Prioritization
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Marketing, Content Strategy, Journey Mapping, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Marketing Strategies, Content Creation, Marketing Planning, Conversion Funnel Analysis, Content Management, Consumer Behaviour, Auditing, Media Buying, Web Analytics and SEO
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Prototyping, Ideation, Design Thinking, Business Modeling, Persona (User Experience), Brainstorming, Value Propositions, Human Centered Design, Generative AI, Innovation, User Feedback, Creative Thinking, AI powered creativity, Social Impact, Sustainable Business, Customer Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Project, Resource Allocation, Workflow Management, Planning, Project Planning, Scheduling, Project Schedules, Calendar Management, Resource Management, Resource Utilization, Project Management Software, Management Reporting, Milestones (Project Management), Project Management, AI Workflows, Project Risk Management, Agile Project Management, Project Portfolio Management, Human Resources Management and Planning, IT Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Credit Risk, Portfolio Management, Portfolio Risk, Financial Regulation, Financial Modeling, Investment Management, Risk Management, Risk Analysis, Derivatives, Financial Market, Risk Management Framework, Finance, Investments, Financial Analysis, Risk Mitigation, Analysis, Analytics, Market Analysis, Application Frameworks
Mixed · Course · 1 - 3 Months