• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Financial Forecasting and Reporting

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Financial Reporting, Financial Forecasting, Financial Management, Cash Flows, Financial Market

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    77 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Python: A Guided Journey from Introduction to Application

    Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, File I/O, Generative Adversarial Networks (GANs), NumPy, Object Oriented Programming (OOP), Deep Learning, Image Analysis, Plot (Graphics), Machine Learning Algorithms, Object Oriented Design, Applied Machine Learning, Integrated Development Environments, Pandas (Python Package), Python Programming, Machine Learning, Event-Driven Programming, Programming Principles, Computer Programming

    4
    Rating, 4 out of 5 stars
    ·
    74 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Natural Language Processing in Microsoft Azure

    Skills you'll gain: Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Automation, Application Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    121 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    Evaluación del Aprendizaje en Escenarios Clínicos

    Skills you'll gain: Patient Evaluation, Patient-centered Care, Clinical Supervision, Clinical Assessment, Clinical Practices, Patient Education And Counseling, Healthcare Ethics, Constructive Feedback, Mentorship, Continuous Quality Improvement (CQI)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    159 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Leadership for Healthcare Professionals

    Skills you'll gain: Health Informatics, Executive Presence, Strategic Communication, Healthcare Ethics, Strategic Planning, Health Care Administration, Health Policy, Leadership, Business Planning, Patient Safety, Innovation, Healthcare Project Management, Telehealth, Organizational Strategy, Design Thinking, Advocacy, Communication, Leadership and Management, Continuous Quality Improvement (CQI), Safety Standards

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Video Editing & Filmmaking Masterclass

    Skills you'll gain: Cinematography, Adobe After Effects, Videography, Video Editing, Post-Production, Video Production, TikTok, Color Matching, Storytelling, Data Storage, Motion Graphics, Animations, Storyboarding, Client Services, Timelines, Customer Relationship Building, Image Quality, Ideation, Content Creation, Goal Setting

    4.3
    Rating, 4.3 out of 5 stars
    ·
    31 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Hôtel “De l'étoile” - a hotel in crisis?

    Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Case Studies, Business Planning, Brand Management, Market Analysis, Profit and Loss (P&L) Management, Decision Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    116 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Introduction to Teaching English Learners

    Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, digital literacy, Instructional Strategies, Culture, Education Software and Technology, Special Education, Cultural Responsiveness, Intercultural Competence, Cultural Diversity, Teaching, Instructing, Curriculum Planning, English Language, Learning Management Systems, Lifelong Learning, Student Engagement, Lesson Planning, Language Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    54 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universitat Autònoma de Barcelona

    Kit básico (para evitar los errores más frecuentes) de finanzas

    Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Budgeting, Consumer Behaviour, Psychology, Decision Making, Empowerment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Michigan State University

    Transmedia Writing

    Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing, Content Creation, Creative Thinking, Active Listening, Constructive Feedback, Storyboarding

    4.4
    Rating, 4.4 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    English Language Skills A1-A2 CEFR: Beginner

    Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Social Skills, Vocabulary, Language Learning, Professional Development, Active Listening, Communication, Grammar, Personal Development, Relationship Building, Self-Awareness

    4.4
    Rating, 4.4 out of 5 stars
    ·
    62 reviews

    Beginner · Specialization · 3 - 6 Months

1…239240241…599

In summary, here are 10 of our most popular customer experience improvement courses

  • Financial Forecasting and Reporting: University of Colorado Boulder
  • Python: A Guided Journey from Introduction to Application: Arizona State University
  • Natural Language Processing in Microsoft Azure: Microsoft
  • Evaluación del Aprendizaje en Escenarios Clínicos: Tecnológico de Monterrey
  • Leadership for Healthcare Professionals: University of Michigan
  • Video Editing & Filmmaking Masterclass: Skillshare
  • Conversational Selling Playbook for SDRs: Salesforce
  • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
  • Introduction to Teaching English Learners: Rice University
  • Kit básico (para evitar los errores más frecuentes) de finanzas: Universitat Autònoma de Barcelona

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok