
Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
★ 4.7 (6) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Deployment, Cloud Services, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Application Deployment, Cloud Management, Data Storage, Virtual Networking, Containerization, Cloud Applications, Network Infrastructure, Identity and Access Management, Platform As A Service (PaaS)
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, Virtual Networking, Virtualization and Virtual Machines, vSphere Networking and Storage, Virtual Machines, IT Infrastructure, Software-Defined Networking, Network Infrastructure, Infrastructure Architecture, Servers, Cloud Management, Hybrid Cloud Computing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Data Infrastructure, Cloud Storage, Model Training, Data Storage, Data Preprocessing, Data Storage Technologies, AI Workflows, Data Processing, Data Architecture, Performance Tuning, Model Deployment, File Systems, System Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, AI Enablement, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Governance Risk Management and Compliance, Business Priorities, Business Requirements, Feasibility Studies, Requirements Analysis, Cost Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Organizational Structure, Market Data, Business Relationship Management, Rapport Building, Business Modeling, Business Solutions, Business Technologies, Active Listening, Consulting, Relationship Building, Technology Solutions
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Agentic Workflows, Customer Service, Customer Insights, Automation, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Serverless Computing, Cloud-Native Computing, Containerization, Kubernetes, DevOps, Cloud Management, Cloud Deployment, Cloud Solutions, Cloud Computing, Capacity Management, Cloud Services, Application Deployment, Cloud Computing Architecture, Cloud Development, Cloud Security, Application Security, AI Workflows, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Cloud-Based Integration, Dataflow, C# (Programming Language), Distributed Computing, Cloud Services, Communication Systems, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, IT Security Architecture, Oracle Databases, Encryption, Cloud Management, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Security Controls, Cloud Infrastructure, Cloud Standards, Security Strategy, Computer Security, Threat Detection
Intermediate · Course · 1 - 4 Weeks