Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Product Automation, Mobile Development Tools, Customer Insights, Automation, Business Process Automation, Workflow Management, Web Scraping, E-Commerce, Development Environment, Image Analysis, Analysis, Hypertext Markup Language (HTML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Feature Engineering, Big Data, Anomaly Detection, Google Cloud Platform, Unsupervised Learning, Model Evaluation, Data Manipulation, Applied Machine Learning, Decision Tree Learning, Logistic Regression, Model Training, Supervised Learning, Predictive Modeling, Machine Learning
★ 4 (26) · Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Cash Management, Cash Flow Forecasting, Cash Flows, Reconciliation, Fraud detection, Accounting Software, Accounting and Finance Software, Internal Controls, Ledgers (Accounting), Financial Controls, Financial Forecasting, Standard Accounting Practices, Revenue Forecasting, Financial Accounting, Accounting Records, Forecasting, Financial Modeling, General Ledger, Accounting, Revenue Management
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (97) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Bank Regulations, Deposit Accounts, Banking, Financial Regulation, Financial Regulations, Commercial Banking, Retail Banking, Mobile Banking, Cash Management, Loans, Consumer Lending, Market Liquidity, Investment Management, Financial Market, Finance, Investments, Economics
★ 5 (11) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Mobile Banking, Risk Management Framework, Risk Management, FinTech, Banking, Banking Services, Bank Regulations, Business Risk Management, Risk Mitigation, Retail Banking, Security Controls, Information Systems Security, Cybersecurity, Financial Services, Customer experience improvement, Financial Regulation, Consumer Lending, Data Security, Payment Systems, General Lending
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Generative AI, Regulatory Compliance, Generative Model Architectures, Responsible AI, Compliance Management, Governance, Business Risk Management, Risk Management Framework, Risk Management, Data Ethics, Financial Regulation, Anomaly Detection, AI Security
★ 4.3 (43) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Fraud detection, Data Visualization, Generative AI, Risk Management, Risk Mitigation, ChatGPT, Data Synthesis, Compliance Management, AI Integrations, Test Data, AI Workflows, Data Pipelines, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Reconciliation, Ledgers (Accounting), Accounting Records, General Ledger
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Cybersecurity, Malware Protection, Penetration Testing, Cyber Security Assessment, Threat Detection, Threat Management, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Attacks, Exploitation techniques, Mobile Security, Information Systems Security, Computer Security, Network Security, Vulnerability Assessments, Human Factors (Security), Cloud Security, Persistence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Banking Services, Financial Services, Banking, Retail Banking, Analytical Skills, Deductive Reasoning, Financial Regulation, Analysis, Finance, Investment Banking, Asset Management, Company, Product, and Service Knowledge, Decision Making, Detail Oriented
Intermediate · Course · 1 - 4 Weeks