Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Simplilearn
Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Failure Mode And Effects Analysis, Kaizen Methodology, Process Optimization, Quality Improvement, Operational Efficiency, Process Improvement, Performance Measurement, Manufacturing Operations, Quality Management, Operational Excellence, Business Process, Statistical Analysis, Performance Metric, Waste Minimization, Kanban Principles
Beginner · Specialization · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: FinTech, Digital Transformation, Innovation, Financial Services, Business Transformation, Technology Strategies, Banking, Business Strategy, IT Management, Organizational Strategy, Strategic Partnership, Organizational Structure
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Peer Review, Cinematography, Videography, Video Production, Storyboarding, Photo/Video Production and Technology, Editing, Design Elements And Principles, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage Technologies, System Configuration, Computer Architecture, Operating Systems, Software Installation, Peripheral Devices, Computer Displays
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
Beginner · Specialization · 3 - 6 Months

Corporate Finance Institute
Skills you'll gain: Banking Services, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Selling Techniques, Business, Marketing, Economics, Advertising, Profit and Loss (P&L) Management, Business Strategies, Price Negotiation, Market Dynamics, Case Studies, Go To Market Strategy, Market Analysis, Revenue Management, Business Planning, Complex Problem Solving
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sustainable Development, Social Justice, Sustainable Systems, Geographic Information Systems, Organizational Change, Sustainable Business, Environmental Policy, Environmental Regulations, Geospatial Mapping, Organizational Effectiveness, Culture Transformation, Sustainability Reporting, Spatial Data Analysis, Environmental Social And Corporate Governance (ESG), Environmental Issue, Leadership, Social Determinants Of Health, Collaboration, Financial Analysis, Critical Thinking
Beginner · Specialization · 3 - 6 Months

EC-Council
Skills you'll gain: Node.JS, MongoDB, Angular, Full-Stack Web Development, JavaScript Frameworks, Restful API, Web Applications, Web Development, NoSQL, Front-End Web Development, Application Security, Web Development Tools, Application Programming Interface (API), API Design, Javascript, Database Management, Back-End Web Development, Servers, Middleware
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Database Systems, Amazon Web Services, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface, Virtual Machines
Beginner · Course · 1 - 3 Months