
Skills you'll gain: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Problem Management, Automation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Encryption, Personally Identifiable Information, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Computing Platforms, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Servers, Cloud Computing, Network Administration, Encryption, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Network Security, Routing Protocols, TCP/IP, Lightweight Directory Access Protocols, Technical Support, Active Directory, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Teaching, Interactive Learning, Pedagogy, Lesson Planning, Mathematics Education, Education Software and Technology, Simulations, Arithmetic, Cultural Responsiveness
Beginner · Course · 1 - 3 Months