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  1. Categories
  2. Service Level Agreement

Results for "service level agreement"


  • P

    Packt

    Advanced Services and APIs with .NET 8

    Skills you'll gain: ASP.NET, GraphQL, .NET Framework, Application Programming Interface (API), API Design, Serverless Computing, Microsoft Azure, Performance Tuning, Web Services, Software Documentation, Scalability, Back-End Web Development, Web Applications, Full-Stack Web Development, Middleware, Application Development, Real Time Data, Application Deployment

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • S

    SkillUp

    Servicemembers Civil Relief Act and Military Lending Act

    Skills you'll gain: Compliance Management, Financial Regulation, Regulatory Compliance, Compliance Training, Military Standards And Specifications, Financial Regulations, Bank Regulations, Law, Regulation, and Compliance, Record Keeping, Financial Services, Accountability, Asset Protection, Insurance, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

  • T

    The Skill Valley

    ITIL 5 Foundations and Service Value System

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, IT Management, Service Improvement, Governance, Technical Support and Services, Student Support and Services, Continuous Improvement Process, Key Management, Earned Value Management, System Support, Apple Service Certification, Design, Decision Making

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • P

    Packt

    Practical IT Service Management

    Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Technology Operations, Security Controls, Help Desk Support, Configuration Management, Release Management

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment

    4.5 stars, 19 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (19) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Microsoft Core and Cloud Management

    Skills you'll gain: Microsoft Azure, User Provisioning, End User Training and Support, Triage, Cloud Services, Prompt Patterns, Azure Active Directory, Microsoft Copilot, Dependency Analysis, Technical Support and Services, Cloud Computing, Desktop Support, Prompt Engineering, AI literacy, System Support, Help Desk Support, Cloud Management, Identity and Access Management, Operations Support Systems, Information Technology

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • T

    The Skill Valley

    ITIL V5 Improvement, Digital Services, and DevOps

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Design, Information Technology Operations, Service Improvement, Customer Analysis, Customer Service, Performance Measurement, Problem Management, Quality Management, Operations, Release Management, Quality Improvement, Customer Support, Design, Supplier Management, Procurement, Business, Planning

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
  • B

    Board Infinity

    Prepare for CFA Level 1: Quantitative Methods and Returns

    Skills you'll gain: Portfolio Risk, Regression Analysis, Finance, Statistical Hypothesis Testing, Statistical Modeling, Probability & Statistics, Probability, Statistical Methods, Financial Modeling, Statistical Analysis, Statistics, Statistical Machine Learning, Financial Trading, Correlation Analysis, Simulations, Probability Distribution, Financial Analysis, Descriptive Statistics, Big Data, Estimation

    Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    ITIL 4: Management Practices

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, Information Technology Operations, Information Technology, Operations Management, Technical Management, Asset Management, Operations

    4.6 stars, 28 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (28) · Mixed · Course · 1 - 4 Weeks

  • M

    Microsoft

    Connect Services with Microsoft Azure Service Bus

    Skills you'll gain: Microsoft Azure, Cloud Development, Cloud Applications, Cloud-Based Integration, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Deployment, Communication Systems, Cloud Storage

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Service Level Agreement, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Integrations

    Beginner · Course · 1 - 3 Months

  • E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

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