
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: Cloud Computing, Cloud Platforms, Process Optimization, Process Improvement and Optimization, Cloud Deployment, Cloud Services, Process Improvement, Manufacturing Operations, Manufacturing and Production, Internet Of Things, Innovation, Manufacturing Processes, Robotics, Cybersecurity, Automation, Augmented and Virtual Reality (AR/VR), Blockchain, Industrial Engineering, Workforce Development, Change Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Network Monitoring, Issue Tracking, Generative AI, Operating Systems, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Hardware Troubleshooting, Electrical Safety, Technical Support, Test Equipment, Safety and Security
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Project Documentation, Layout Design, Target Audience, Design, Graphic and Visual Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Diversity and Inclusion, Content Management Systems, Portfolio Management
Beginner · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Computer Hardware, Programming Principles, Data Storage, Data Storage Technologies, Security Awareness, System Configuration, Data Management, Computer Security Awareness Training, Information Technology, Operating Systems, Networking Hardware, Computer Systems, General Networking, Computer Literacy, Hardware Troubleshooting, Local Area Networks, Information Technology Operations, Computer Science, Business Support Systems, Business Operations
Beginner · Course · 3 - 6 Months

University of Geneva
Skills you'll gain: Sustainable Development, Geographic Information Systems, Geospatial Information and Technology, GIS Software, Environment and Resource Management, Spatial Data Analysis, Water Sustainability, Natural Resource Management, Spatial Analysis, Environmental Science, Environmental Policy, Environmental Issue, Hydrology, Economics, Governance, Case Studies, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Hardware Architecture, Network Troubleshooting, Databases, Technical Support and Services, Hardware Troubleshooting, Information Technology, Package and Software Management, Technical Support, Information Technology Operations, System Support, Database Management Systems, Computer Systems, Operating System Administration, Security Controls, Information Systems Security, Patch Management, End User Training and Support
Beginner · Course · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture
Beginner · Course · 1 - 4 Weeks