Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management

Skills you'll gain: Conflict Management, Mediation, Problem Solving, Emotional Intelligence, Collaboration, Empathy, Active Listening, Communication

Skills you'll gain: Talent Management, Human Capital, People Management, Human Resources Management and Planning, People Development, Talent Acquisition, Employee Performance Management, Recruitment

Skills you'll gain: Employee Engagement, Stress Management, Employee Retention, Positivity, Mindfulness, Productivity, Emotional Intelligence, Relationship Building, Self-Awareness

Skills you'll gain: Event Management, Event Planning, Event Marketing, Advertising, Safety and Security, Marketing Communications, Advertising Campaigns, Promotional Strategies, Budget Management, Expense Management, Program Evaluation, Human Resources Management and Planning, Return On Investment

Skills you'll gain: Critical Thinking, Overcoming Obstacles, Analytical Skills, Creative Thinking, Problem Solving, Learning Strategies, Cognitive flexibility, Decision Making, Open Mindset, Self-Motivation

Skills you'll gain: Brand Management, Branding, Product Management, Product Marketing, Product Lifecycle Management, Product Strategy, Brand Strategy, Product Knowledge, Brand Awareness, Product Promotion, Brand Loyalty, Marketing, Market Share

Skills you'll gain: Problem Solving, Creative Problem-Solving, Root Cause Analysis, Critical Thinking and Problem Solving, Creativity, Analysis

Skills you'll gain: Lifelong Learning, Critical Thinking, Personal Development, Professional Development, Self-Awareness, Creative Thinking, Open Mindset, Problem Solving, Decision Making

Skills you'll gain: Canva (Software), Color Theory, Sales, Marketing Collateral, Design, Sales Strategy, Marketing Materials, Digital Design, Graphic and Visual Design Software, Product Design, Asset Protection, Marketing

Skills you'll gain: Google Workspace, Technical Communication