Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

LearnQuest
Skills you'll gain: Oracle SQL Developer, Oracle Databases, PL/SQL, Database Design, SQL, Database Architecture and Administration, Stored Procedure, Database Management, Data Management, Network Architecture, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Computational Thinking, Programming Principles, Algorithms, Data Structures, Theoretical Computer Science, Computer Programming, Python Programming, Computer Science, Verification And Validation, Game Theory, Mathematical Modeling, Test Case, Simulations
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Business Planning, Market Analysis, Value Propositions, Project Planning, Business Strategy, Market Opportunities, Risk Analysis, Financial Forecasting, Competitive Analysis, Business Risk Management, Financial Analysis, Decision Making, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Materials, Copywriting, Generative AI, Marketing Design, Content Marketing, Prompt Engineering, Content Creation, Marketing Strategies, Responsible AI, AI Enablement, MarTech, ChatGPT, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Infographics, Planning, Graphic and Visual Design Software, Design, Graphic Design, Graphical Tools, Graphic and Visual Design, Collaboration
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Hydraulics, Engineering Analysis, Engineering Calculations, Mechanical Engineering, Chemical Engineering, Process Flow Diagrams, Process Analysis, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Maternal Health, Midwifery, Child Health, Childbirth, Postpartum Care, Prenatal Care, Health Disparities, Obstetrics And Gynecology, Primary Care, Care Management, Dignity in Care, Patient-centered Care, Health Policy, Community Health, Cultural Responsiveness, Advocacy
Intermediate · Course · 1 - 3 Months

École normale supérieure
Skills you'll gain: Infographics, Geospatial Mapping, Graphic and Visual Design, Geospatial Information and Technology, Geographic Information Systems, Data Mapping, Graphics Software, World History, Color Theory
Beginner · Course · 1 - 3 Months
Khalifa University
Skills you'll gain: Environmental Management Systems, Environment Health And Safety, Environmental Monitoring, Environmental Regulations, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Environmental Engineering, Environmental Science, Emergency Response, Regulatory Compliance, Hazard Analysis, Sustainability Standards, Risk Management, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Diagram Design, Business Process Modeling, Stakeholder Engagement, Needs Assessment, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Version Control, Git (Version Control System), Linux, Cloud Computing Architecture, DevOps, Virtualization, Cloud Computing, Cloud Infrastructure, Containerization, Infrastructure As A Service (IaaS), Software As A Service, Virtual Networking, Virtual Machines, Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Health Technology, Health Systems, Health Care, Medical Billing, Clinic Management Systems, Electronic Medical Record System, Health Care Procedure and Regulation, Health Care Administration, Telecommunications, Value-Based Care, Regulatory Compliance, Patient Communication, Patient-centered Care, Communication Systems, Health Policy, Digital Transformation
Intermediate · Course · 1 - 4 Weeks