Skills you'll gain: IT Infrastructure, Operating System Administration, Package and Software Management, Network Troubleshooting, Information Systems Security, Systems Administration, Computer Networking, Network Security, Hardening, Data Security, Infrastructure Security, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, LLM Application, Artificial Intelligence, AI Enablement, Responsible AI, Large Language Modeling

Skills you'll gain: Climate Change Adaptation, Water Resources, Hydrology, Risk Management, Water Quality, Environment, Climate Change Mitigation, Sustainable Development, Social Network Analysis, Governance, Health Disparities, Environmental Science

Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Diagram Design, Software Development, Software Engineering, Software Systems, Model Evaluation, Project Planning, Project Management

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, LangChain, AI Workflows, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Transfer Learning, LLM Application, Embeddings, Amazon Web Services, Context Management, Model Deployment, Amazon S3, Model Evaluation

Skills you'll gain: Microsoft Word, Computer Literacy, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management, Editing

Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Financial Reporting, Financial Forecasting, Financial Management, Cash Flows, Financial Market

Skills you'll gain: Production Planning, Advertising Campaigns, Brand Strategy, Advertising, Marketing Design, Branding, Creative Design, Storytelling, Marketing Communications, Proposal Development, Campaign Management, Presentations, Brainstorming, Photography, Creativity, Target Audience

Skills you'll gain: Financial Statements, Operations Management, Financial Statement Analysis, Return On Investment, Business Process Improvement, Inventory Management System, Process Analysis, Operational Efficiency, Financial Accounting, Financial Reporting, Income Statement, Capital Budgeting, Manufacturing Operations, Marketing, Finance, Cash Flows, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning

Skills you'll gain: Community Development, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Economics

Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Case Studies, Business Planning, Brand Management, Market Analysis, Profit and Loss (P&L) Management, Decision Making