Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Sciences Po
Skills you'll gain: Social Sciences, Governance, Data Sharing, Digital Transformation, Policy Analysis, Data Analysis, Big Data, Algorithms, Data Ethics, Computing Platforms, Data-Driven Decision-Making, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Diagram Design, Data Import/Export, Collaborative Software, Technical Documentation, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Interpersonal Communications, Collaboration, Empathy, Active Listening, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Strategy, Product Design, Design Thinking, Product Planning, Innovation, Persona Development, Product Management, Team Management, Product Lifecycle Management, Prototyping, Market Research, Sustainable Business, Agile Product Development, Marketing, Product Roadmaps, Sustainable Design, Ideation, Commercialization
Build toward a degree
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: LangGraph, LangChain, AI Workflows, LLM Application, Agentic systems, Prompt Engineering, Data Persistence, Context Management, Human Centered Design
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Cloud Computing Architecture, Cloud Security, Cloud Infrastructure, Cloud Computing, Cloud Applications, IT Security Architecture, Cloud Services, Cloud Technologies, Infrastructure Security, Application Security, Data Security, Cybersecurity, Computer Science, Risk Management Framework, Information Technology, Encryption
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, AI Enablement, Artificial Intelligence, Data Ethics, Responsible AI, Cloud Solutions, Data Quality, Machine Learning, Applied Machine Learning, Solution Design, Model Deployment, Natural Language Processing, Computer Vision
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), 3D Assets, Autodesk, Layout Design, Computer Graphic Techniques, Computer Graphics, Image Quality, Design Software, Design, Simulations, Design Elements And Principles
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Power BI, Dashboard, Data Visualization, Interactive Data Visualization, Data Storytelling, Data Presentation, Business Metrics, Performance Analysis, Data Visualization Software, Data Import/Export, Business Intelligence, Regional Sales, Sales Presentation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Distributed Computing, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Entrepreneurial Finance, Business Planning, Design Thinking, Business Modeling, Entrepreneurship, Target Market, Persona Development, Systems Thinking, Value Propositions, New Product Development, Technical Management, Financial Statements, Growth Strategies, Business Ethics, Market Opportunities, Intellectual Property, Gap Analysis, Financial Modeling, Engineering Management, Engineering
Build toward a degree
Beginner · Specialization · 3 - 6 Months