Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Davis
Skills you'll gain: Surveys, Survey Creation, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Statistical Methods, Data Analysis, Marketing, Target Market, Sample Size Determination, Quality Control
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Video Game Development, Branding, Organizational Structure, Organizational Strategy, Game Design, Competitive Analysis, Strategic Partnership, Brand Management, Team Management, Entrepreneurial Finance, Fundraising and Crowdsourcing
Beginner · Course · 1 - 4 Weeks

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Innovation, Organizational Structure, Competitive Analysis, Business Strategy, Organizational Strategy, Business Strategies, Research, Strategic Thinking, Business Research, Case Studies, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Workforce Development, Strategic Leadership, Operational Efficiency
Mixed · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Peer Review, Photo Editing, Image Quality, Creative Design, Creativity, Content Creation, Storytelling, Writing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: WordPress, Web Content, Content Management Systems, Web Design, Web Design and Development
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Excel Macros, Excel Formulas, Microsoft Excel, Data Visualization, ChatGPT, Spreadsheet Software, AI Enablement, Data Validation, Prototyping, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Microsoft Azure, Cloud Infrastructure, Cloud Computing, Network Security, Virtual Networking, Web Servers, Network Administration, Remote Access Systems, Ubuntu, Application Deployment
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Programming Principles, Computer Programming, Python Programming, Program Development, Algorithms, Computational Thinking, Data Structures
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Cascading Style Sheets (CSS), GitHub, HTML and CSS, Git (Version Control System), Microsoft Copilot, Web Development, Web Content Accessibility Guidelines, Responsive Web Design, Hypertext Markup Language (HTML), Javascript, Web Design, Front-End Web Development, JSON, Semantic Web
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Presentations, Report Writing, Communication, Grammar, Writing and Editing, Technical Writing, Persuasive Communication, Graphic Design, Organizational Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hibernate (Java), Object-Relational Mapping, CI/CD, Spring Boot, Restful API, Java Programming, Integration Testing, Docker (Software), Database Development, Cloud Deployment, Application Security, Java, Containerization, SQL, Databases, Database Design, NoSQL, Kubernetes, Test Driven Development (TDD), Object Oriented Design
Beginner · Specialization · 1 - 3 Months