Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Kennesaw State University
Skills you'll gain: Process Improvement, Six Sigma Methodology, Lean Six Sigma, Knowledge Transfer, Continuous Improvement Process, Lean Manufacturing, Quality Management, Product Design, Statistical Methods, Design and Product, Probability & Statistics
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Purchasing, Procurement, Strategic Sourcing, Target Audience, Supply Chain Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Grant Writing, Resource Allocation, Strategic Decision-Making, Proposal Development, Strategic Thinking, Business Strategies, Social Impact, Fundraising, Business Modeling, Value Propositions, Innovation, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Billing & Invoicing, Process Design, Microsoft 365, No-Code Development, AI Enablement, End User Training and Support
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Prototyping, 3D Modeling, Industrial Design, Computer-Aided Design, Manufacturing Processes, Cost Estimation, Research and Design, Materials science, Mechanical Engineering, Electronics
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Linux, Linux Commands, Computer Systems, Command-Line Interface, Cybersecurity, Computer Architecture, Network Security, Vulnerability Assessments, Hardware Architecture, Application Security, Threat Detection, Authorization (Computing), Network Protocols, Virtual Private Networks (VPN), Operating Systems, Authentications, Network Monitoring, TCP/IP, Network Analysis
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Statistical Inference, Econometrics, Mediation, Advanced Analytics, Statistical Analysis, Regression Analysis, Time Series Analysis and Forecasting, Statistical Methods, Statistical Modeling, Research Design
Advanced · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Digital Transformation, Cybersecurity, Data Management, Big Data, Talent Management, Interoperability, Business Transformation, Technology Strategies, Analytics, Data Security, Project Design, Public Policies, Policy Development, Public Administration, Service Design, Data-Driven Decision-Making, Governance, Economic Development, Process Improvement, Project Management
Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Loss Prevention, Waste Minimization, Food and Beverage, Supply Chain Management, Production Process, Market Dynamics, Economics, Capacity Planning, Stakeholder Management, Systems Thinking, Analysis, Education and Training
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Time Series Analysis and Forecasting, Trend Analysis, Data Visualization, Customer Demand Planning, Regression Analysis, Matplotlib, Forecasting, Predictive Modeling, Correlation Analysis, Supply Chain Management, Data Analysis, Pandas (Python Package), Statistical Modeling, Machine Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Content Creation, Generative AI, Operational Efficiency, Quality Improvement, AI Workflows, Social Media Content, Brainstorming, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Prompt Engineering, Data Ethics, Responsible AI, Education Software and Technology, ChatGPT, Artificial Intelligence, Digital pedagogy, Generative AI
Beginner · Course · 1 - 4 Weeks