Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Florida
Skills you'll gain: Exercise Science, Sports Medicine, Athletic Training, Kinesiology, Physiology, Coaching, Rehabilitation, Injury Prevention, Stress Management, Planning, Human Musculoskeletal System
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Simulations, Simulation and Simulation Software, Process Flow Diagrams, Systems Analysis, Complex Problem Solving, Diagram Design, Growth Strategies, Market Dynamics, Business Modeling, Decision Making
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Student Engagement, Pedagogy, Teaching, Special Education, Digital pedagogy, Disabilities, Instructional Strategies, Learning Strategies, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Higher Education
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Architecture and Construction, Construction, Construction Management, Public Works, Construction Estimating, Building Design, Land Development, Building Services Engineering, Facility Management, Architectural Design, Energy and Utilities, Stormwater Management, Traffic Flow Optimization, Electrical Systems, Estimation
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Logo Design, Graphic Design, Graphic and Visual Design, Color Theory, Creative Design, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Creativity, Creative Thinking, Organizational Leadership, Leadership, Innovation, Team Leadership, Business Leadership, Leadership and Management, Collaboration, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Manufacturing Processes, Hydraulics, Control Systems, Manufacturing Operations, Mechanical Engineering, Equipment Design, Maintenance, Repair, and Facility Services, Thermal Management, Failure Analysis, Robotics, Materials science, Automation, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Database Design, Data-Driven Decision-Making, Dashboard, Business Intelligence, Spreadsheet Software, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, Performance Tuning, Database Management, SQL, Database Design, Microsoft Copilot, System Monitoring, Debugging
Beginner · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Succession Planning, Business Modeling, Organizational Structure, Governance, Business Management, Systems Thinking, Business, Risk Analysis, Technology Strategies, Family Support, Business Valuation, Business Leadership, Innovation, Business Process, Business Transformation, Entrepreneurship, Communication, Leadership, Business Analysis, Economics
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks