Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

ESSEC Business School
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Social Impact, Sustainable Development, Investments, Governance, Entrepreneurship, Sustainable Business, Financial Services, Due Diligence, Stakeholder Engagement, Fundraising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Computing, Docker (Software), Cloud Infrastructure, Application Deployment, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermediate · Specialization · 1 - 3 Months

Peking University
Skills you'll gain: Proposal Development, Social Sciences, Research Methodologies, Research, Scientific Methods, Surveys, Experimentation, Data Collection, Research Design, Qualitative Research, Sample Size Determination, Healthcare Ethics, Probability & Statistics, Systems Of Measurement
Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, Animations, Application Development, Application Design, Computer Vision, Image Analysis, User Interface (UI) Design
Mixed · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Professional Development, Intercultural Competence, Trustworthiness, Cultural Diversity, Personal Development, Overcoming Obstacles, Education and Training, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication, Time Management
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Prompt Engineering, LangChain, LLM Application, AI Workflows, Vector Databases, Scalability, User Interface (UI), Embeddings, Databases, Performance Tuning, Maintainability, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Data Strategy, Data Ethics, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Big Data, Customer Insights, Personally Identifiable Information, Advertising, Strategic Thinking, Business Transformation, Business Ethics, User Research, Innovation
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Productivity, Collaboration, Prioritization, Teamwork, Personal Development, Optimism, Professionalism, Stress Management, Persistence, Software As A Service, Goal Setting, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Graphic and Visual Design, Adobe Creative Cloud, Color Theory, Graphic Design, Logo Design, Digital Design
Intermediate · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Marketing, Brand Management, Brand Strategy, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Strategies, Target Market, Marketing Operations, Product Marketing, Company, Product, and Service Knowledge, Market Analysis
Beginner · Course · 1 - 4 Weeks