• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • A

    Arizona State University

    商务英语课程:市场与营销英语 Marketing & Sales

    Skills you'll gain: Sales Presentations, Marketing Materials, Business Correspondence, Oral Expression, Business Writing, English Language, Selling Techniques, Business Communication, Employee Surveys, Concision, Brainstorming, Presentations, Promotional Materials, Marketing Budgets, Marketing, Graphic Design, Advertising, Persuasive Communication, Marketing Communications, Influencing

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    UBITS

    Gestiona el flujo de trabajo con el sistema Kanban

    Skills you'll gain: Kanban Principles, Workflow Management, Lean Methodologies, Agile Methodology, Process Management, Process Improvement, Process Optimization, Project Management, Performance Improvement, Coordinating, Waste Minimization, Organizational Effectiveness, Corrective and Preventive Action (CAPA)

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Get more followers by finding trending keywords and hashtags

    Skills you'll gain: Social Media, Social Media Content, Social Media Marketing, Social Media Analytics, Keyword Research, Driving engagement, Drive Engagement, Social Media Strategy

    3.2
    Rating, 3.2 out of 5 stars
    ·
    15 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • I

    IBM

    SMP/E for z/OS Workshop

    Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Mainframe Technologies, Patch Management, Software Configuration Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Problem Management, Debugging, Change Control, Dependency Analysis, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Qualitative Research Methods: Capturing Rich Insights

    Skills you'll gain: Qualitative Research, Research Design, Focus Group, Research Methodologies, Research, Research and Design, Data Collection, Interviewing Skills, Case Studies, Analysis, Discussion Facilitation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Building React Application using ASP.NET MVC5

    Skills you'll gain: Restful API, ASP.NET, .NET Framework, JavaScript Frameworks, Frontend Integration, API Design, Application Programming Interface (API), Secure Coding, Middleware, React.js, Application Frameworks, Object-Relational Mapping, Model View Controller, Web Applications, Web Development, JSON

    4
    Rating, 4 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • S

    Skillshare

    Midjourney for Beginners: Step-by-Step AI Art Guide

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI powered creativity, Generative AI, Image Quality, AI Workflows, Image Analysis, User Interface (UI)

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Risk Management Essentials

    Skills you'll gain: Responsible AI, Enterprise Risk Management (ERM), Risk Management Framework, Risk Management, Governance Risk Management and Compliance, Data Ethics, Business Risk Management, Generative AI, AI Enablement, Compliance Management, AI Integrations, Risk Mitigation, Risk Analysis, Regulatory Compliance, Governance, Mitigation, Artificial Intelligence and Machine Learning (AI/ML)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Master Agile Scrum with Specialization Certification

    Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization

    Beginner · Specialization · 3 - 6 Months

  • V

    Vanderbilt University

    AI Agents in Typescript/Javascript with Generative AI

    Skills you'll gain: Generative AI Agents, Agentic Workflows, Debugging, TypeScript, Agentic systems, AI Orchestration, AI Workflows, Node.JS, OpenAI API, Generative AI, Program Development, Artificial Intelligence, LLM Application, Programming Principles, Maintainability, Prompt Engineering, Application Frameworks, Javascript, Large Language Modeling, File Systems

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Marketing no mundo digital

    Skills you'll gain: Marketing, MarTech, Marketing Channel, Digital Marketing Tools, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Promotions and Campaigns, Product Development, Market Dynamics, Consumer Behaviour, New Product Development, E-Commerce, Innovation, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Apache Kafka - An Introduction

    Skills you'll gain: Apache Kafka, Real Time Data, Data Pipelines, Data Processing, Scalability

    3.7
    Rating, 3.7 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

1…379380381…719

In summary, here are 10 of our most popular customer experience improvement courses

  • 商务英语课程:市场与营销英语 Marketing & Sales: Arizona State University
  • Gestiona el flujo de trabajo con el sistema Kanban: UBITS
  • Get more followers by finding trending keywords and hashtags: Coursera
  • SMP/E for z/OS Workshop: IBM
  • Qualitative Research Methods: Capturing Rich Insights: Coursera
  • Building React Application using ASP.NET MVC5: Board Infinity
  • Midjourney for Beginners: Step-by-Step AI Art Guide: Skillshare
  • GenAI for Risk Management Essentials: Coursera
  • Master Agile Scrum with Specialization Certification: Simplilearn
  • AI Agents in Typescript/Javascript with Generative AI: Vanderbilt University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok