• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    A prática da gestão de clubes e federações esportivas

    Skills you'll gain: Media Relations, Marketing, Business Management, Financial Management, Public Relations, Business Strategy, Event Management, Governance, Organizational Structure, Finance, Advertising Sales, Economics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    275 reviews

    Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Object-Oriented Programming in Python

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Python Programming, Computer Programming, Software Engineering

    3.8
    Rating, 3.8 out of 5 stars
    ·
    22 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Optimizing Your Website's Keywords & Pages using Ubersuggest

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Analytics, Content Performance Analysis, Web Content

    4.4
    Rating, 4.4 out of 5 stars
    ·
    89 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Targets, Assays & Screening

    Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyzing Market Attractiveness Using Creately

    Skills you'll gain: Competitive Analysis, Business Strategy, Market Analysis, Market Opportunities, Business Modeling, Entrepreneurship, Market Research, New Product Development, Innovation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    123 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    AI Workflow: Feature Engineering and Bias Detection

    Skills you'll gain: Feature Engineering, Data Ethics, Unsupervised Learning, Dimensionality Reduction, Responsible AI, Text Mining, Data Preprocessing, Data Transformation, MLOps (Machine Learning Operations), Anomaly Detection, Exploratory Data Analysis, Machine Learning Methods, Machine Learning, Model Evaluation, Natural Language Processing, Data Science, Quality Assurance, Data Pipelines, Data Visualization, Python Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    76 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Critical Path Analysis Using Lucidchart

    Skills you'll gain: Project Schedules, Scheduling, Timelines, Project Planning, Project Management Software, Dependency Analysis, Diagram Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    79 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Build a CRUD Node.js and MongoDB employee management web-app

    Skills you'll gain: Docker (Software), Containerization, Restful API, User Interface (UI), HTML and CSS, Node.JS, MongoDB, Database Management, Databases, JavaScript Frameworks, Web Applications, Web Development, Web Development Tools, Back-End Web Development, Full-Stack Web Development, Application Development, Javascript, GitHub

    4
    Rating, 4 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine: Foundations en Español

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Services, Application Deployment, Cloud Infrastructure, Cloud Computing Architecture, Cloud Management, Cloud Computing, Identity and Access Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    172 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Piling Construction and practices

    Skills you'll gain: Construction, Construction Engineering, Product Testing, Structural Engineering, Laboratory Testing, Building Codes, Construction Inspection, Construction Management, Process Validation, Engineering Practices, Civil Engineering, Engineering Analysis, Engineering Design Process, Structural Analysis, Engineering Calculations, Simulation and Simulation Software, Safety Standards, Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Diseña imprimibles para cursos en línea usando Canva

    Skills you'll gain: Canva (Software), Graphic Design, Design, Marketing Design, Creative Design, Typography, Design Elements And Principles, Marketing Materials

    4.6
    Rating, 4.6 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Retrieve Data using Single-Table SQL Queries

    Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
    ·
    334 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…392393394…758

In summary, here are 10 of our most popular service design courses

  • A prática da gestão de clubes e federações esportivas : Fundação Instituto de Administração
  • Object-Oriented Programming in Python: Duke University
  • Optimizing Your Website's Keywords & Pages using Ubersuggest: Coursera
  • Targets, Assays & Screening: Novartis
  • Analyzing Market Attractiveness Using Creately: Coursera
  • AI Workflow: Feature Engineering and Bias Detection: IBM
  • Critical Path Analysis Using Lucidchart: Coursera
  • Build a CRUD Node.js and MongoDB employee management web-app: Coursera
  • Architecting with Google Kubernetes Engine: Foundations en Español: Google Cloud
  • Piling Construction and practices: L&T EduTech

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok