Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Microsoft 365, Microsoft Office, Information Management, Generative AI, Productivity Software, Microsoft Word, Editing, Content Creation

Skills you'll gain: Business Process Modeling, Digital Transformation, Business Process Management, Process Design, Business Process Automation, Process Analysis, Case Studies, Business Workflow Analysis, Process Optimization, Quality Improvement, Process Improvement, Lean Methodologies, Six Sigma Methodology, Innovation, Automation, Analysis

Skills you'll gain: Application Security, Software Documentation

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, Complex Problem Solving, Strategic Communication, Brainstorming, Artificial Intelligence, Communication, Project Management Software, Generative AI, Critical Thinking, Automation

Skills you'll gain: Microsoft Copilot, Microsoft 365, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft Office, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Security Information and Event Management (SIEM), Responsible AI, Critical Thinking

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Sales Presentations, Multimedia, Microsoft 365, Animations, Editing, Technical Communication, Business Writing, Generative AI, Content Creation

Skills you'll gain: Power BI, Data-Driven Decision-Making, Data Analysis, Data Literacy, Data Collection, Business Analytics, Data Cleansing, Data Transformation, Data Visualization Software, Microsoft 365

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, People Analytics, Data Manipulation, Data Analysis, Microsoft 365, Human Resources Information System (HRIS), ChatGPT, Data Visualization, Artificial Intelligence, Generative AI

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Security Management, Threat Detection, Compliance Management, Artificial Intelligence, Business Process Automation, Automation, Incident Response, Generative AI

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Business Reporting, Interactive Data Visualization, Data Storytelling, Data Modeling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales, Key Performance Indicators (KPIs)

Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Generative AI Agents, No-Code Development, Systems Integration, Application Design