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  1. Categories
  2. Service Level

Results for "service level"


  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Complaint Resolution, Customer Retention, Communication

    4.8 stars, 273 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (273) · Beginner · Course · 1 - 4 Weeks

  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Service, Conflict Management, Coordinating, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication, Empathy, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    Universidad Austral

    Diseño de Experiencia en Servicios

    Skills you'll gain: Service Design, Customer experience improvement, User Research, Experience Design, Service Improvement, Expectation Management, Relationship Building

    4.8 stars, 848 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (848) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management

    4.6 stars, 495 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (495) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Communication

    4.8 stars, 70 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (70) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Edureka

    Service Meshes and Microservices Patterns

    Skills you'll gain: Microservices, Spring Boot, Development Environment, Containerization, Spring Framework, Redis, Kubernetes, Java Programming, Docker (Software), Cloud-Native Computing, Apache Maven, API Gateway, Java, Application Deployment, Apache Kafka, Event-Driven Programming, API Design, PostgreSQL, Prometheus (Software), Grafana

    Advanced · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 103 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (103) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Service Level Agreement, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Integrations

    Beginner · Course · 1 - 3 Months

  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Interpersonal Communications, Performance Analysis, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Customer Service Excellence Capstone

    Skills you'll gain: Responsible AI, Customer Service, AI Personalization, Customer experience improvement, Interpersonal Communications, Personalized Service, Customer Engagement, Service Level Agreement, Customer Insights, Customer Analysis, Dashboard, Decision Making, Problem Solving, Workflow Management, Data Analysis

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service

    5 stars, 9 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (9) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Business Marketing, Service Improvement, Marketing

    4.7 stars, 560 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (560) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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