
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Complaint Resolution, Customer Retention, Communication
★ 4.8 (273) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Service, Conflict Management, Coordinating, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication, Empathy, Active Listening
★ 5 (8) · Mixed · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Experience Design, Service Improvement, Expectation Management, Relationship Building
★ 4.8 (848) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management
★ 4.6 (495) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Communication
★ 4.8 (70) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microservices, Spring Boot, Development Environment, Containerization, Spring Framework, Redis, Kubernetes, Java Programming, Docker (Software), Cloud-Native Computing, Apache Maven, API Gateway, Java, Application Deployment, Apache Kafka, Event-Driven Programming, API Design, PostgreSQL, Prometheus (Software), Grafana
Advanced · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (103) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Service Level Agreement, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Integrations
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Interpersonal Communications, Performance Analysis, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, Customer experience improvement, Interpersonal Communications, Personalized Service, Customer Engagement, Service Level Agreement, Customer Insights, Customer Analysis, Dashboard, Decision Making, Problem Solving, Workflow Management, Data Analysis
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Engagement, Service Management, Personalized Service
★ 5 (9) · Mixed · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer experience strategy (CX), Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Business Marketing, Service Improvement, Marketing
★ 4.7 (560) · Mixed · Course · 1 - 4 Weeks