Results for "service level"
Skills you'll gain: Prompt Engineering, Lean Six Sigma, Six Sigma Methodology, Process Improvement and Optimization, Risk Management, Risk Management Framework, Regression Analysis, Risk Modeling, Risk Analysis, Statistics, Quality Improvement, Statistical Methods, Process Improvement, Process Analysis, Probability & Statistics, Continuous Improvement Process, Pareto Chart, Corrective and Preventive Action (CAPA), Service Improvement, Business Process Automation
Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Customer Analysis, Customer Relationship Building, Dashboard Creation, Relationship Management, AI Personalization, Customer experience improvement, Customer Communications Management, Customer Service, Solution Design
Skills you'll gain: Amazon S3, Amazon Web Services, Serverless Computing, Cloud Infrastructure, Application Deployment, Cloud Engineering, Amazon Elastic Compute Cloud, Kubernetes, Cloud-Native Computing, Cloud Deployment, Cloud Storage, Infrastructure As A Service (IaaS), Containerization, Cloud Services, Data Storage, Data Storage Technologies, Scalability, Load Balancing, Capacity Management, Event-Driven Programming
Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
What brings you to Coursera today?
Dubai College of Tourism
Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations
Skills you'll gain: Red Hat Enterprise Linux, Linux Administration, Linux Servers, Operating System Administration, Linux Commands, Linux, Network Troubleshooting, Systems Administration, Network Administration, Network Monitoring, Technical Support and Services, System Configuration, TCP/IP, System Monitoring, IT Automation, Unix Shell, Computer Networking, Unix Commands, Command-Line Interface, Network Protocols
Interplay Learning
Skills you'll gain: Customer experience improvement, Verbal Communication Skills, User Feedback, Customer Service, Consultative Approaches, Active Listening, Customer Relationship Building, Expectation Management, Communication, Professionalism, Customer Complaint Resolution, Trustworthiness, Rapport Building, Problem Solving, Professional Development, Composure, Non-Verbal Communication, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, HVAC
Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
In summary, here are 10 of our most popular service level courses
- Master Lean Six Sigma & AI-Driven Quality for Professionals:Â Packt
- ITIL 4 Foundation:Â Logical Operations
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Microsoft Customer Service (with AI):Â Microsoft
- AWS Core Services (Compute, Storage & Networking):Â Whizlabs
- Innovative Customer Service Techniques:Â EDUCBA
- Advanced Guest Experience and Service Leadership in Dubai:Â Dubai College of Tourism
- Linux Networking, Services, and Automation:Â LearnKartS
- Customer Service for Trades:Â Interplay Learning
- What Are Service-Level Agreements (SLAs)?:Â Coursera
