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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Expand Employee Interaction with Canvas

    Skills you'll gain: Hypertext Markup Language (HTML), Course Development, Learning Management Systems, Collaboration, Intranet, Training and Development, Teamwork, Content Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    RiskWise: Insurance and Your Financial Future

    Skills you'll gain: Insurance, Risk Management, Wealth Management, Financial Planning, Economics, Risk Analysis, Finance, Human Capital, Trustworthiness, Case Studies, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Retail Sales Psychology: The Essentials of Selling More

    Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals, Part 1

    Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced React Projects and Ecommerce Development

    Skills you'll gain: Application Deployment, React.js, Event-Driven Programming, User Interface (UI), Web Applications, Application Development, Web Development, Cascading Style Sheets (CSS), Javascript, JSON, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    APIs in C#: Create a Student Management API

    Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    M

    Maven Analytics

    Complete Visual Guide to Machine Learning

    Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Classification Algorithms, Statistical Analysis, Data Science, Data Preprocessing, Data Mining, Machine Learning, Predictive Modeling, Machine Learning Algorithms, Customer Analysis, Supervised Learning, Histogram, Data Quality, Business Intelligence

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Kubernetes Essentials - Deploying and Managing Applications

    Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Docker (Software), Containerization, Devops Tools, Application Deployment, Command-Line Interface, Cloud Deployment, Application Lifecycle Management, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Procore Mastery: Construction Project Management

    Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Case Studies, Scheduling, Team Management, Automation, Budget Management, Budgeting

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alibaba Cloud Academy

    Operate Alibaba Cloud Systems and Services

    Skills you'll gain: Cloud Deployment, Cloud Computing, Cloud Management, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management, Systems Administration, Cloud Storage, System Monitoring, Network Troubleshooting, Cloud Security, IT Management, Data Storage

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of No-Code AI for Real-World Applications

    Skills you'll gain: Data Ethics, No-Code Development, Model Deployment, Data Cleansing, Data Preprocessing, Artificial Intelligence, Machine Learning, Business Metrics, Data Storytelling, User Experience Design, Generative AI, Business Analytics, Regulation and Legal Compliance, AI Workflows, Scalability, Data Validation, Dashboard, Automation, Stakeholder Engagement

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Linux Operating System: A Complete Linux Guide for Beginners

    Skills you'll gain: Linux, Ubuntu, Linux Administration, Linux Servers, General Networking, Linux Commands, Operating System Administration, Firewall, Bash (Scripting Language), Unix Commands, Command-Line Interface, File Management, Operating Systems, System Monitoring, Virtual Environment, Virtual Machines, User Accounts, Software Installation

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…414415416…560

In summary, here are 10 of our most popular customer experience courses

  • Expand Employee Interaction with Canvas: Coursera
  • RiskWise: Insurance and Your Financial Future: University of Illinois Urbana-Champaign
  • Retail Sales Psychology: The Essentials of Selling More: Starweaver
  • Data Science Fundamentals, Part 1: Pearson
  • Advanced React Projects and Ecommerce Development: Packt
  • APIs in C#: Create a Student Management API: Coursera
  • Complete Visual Guide to Machine Learning: Maven Analytics
  • Kubernetes Essentials - Deploying and Managing Applications: Packt
  • Procore Mastery: Construction Project Management: Coursera
  • Operate Alibaba Cloud Systems and Services: Alibaba Cloud Academy

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