Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Hypertext Markup Language (HTML), Course Development, Learning Management Systems, Collaboration, Intranet, Training and Development, Teamwork, Content Management
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Risk Management, Wealth Management, Financial Planning, Economics, Risk Analysis, Finance, Human Capital, Trustworthiness, Case Studies, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Data Validation, Data Transformation, Applied Machine Learning, Object-Relational Mapping, Data Wrangling, Data Cleansing, Data Manipulation, Data Integration, Web Scraping, Data Quality, Data Pipelines, Pandas (Python Package), Descriptive Statistics, Data Modeling, Data Science, Python Programming, Scikit Learn (Machine Learning Library), Extensible Markup Language (XML), Data Analysis
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Application Deployment, React.js, Event-Driven Programming, User Interface (UI), Web Applications, Application Development, Web Development, Cascading Style Sheets (CSS), Javascript, JSON, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Maven Analytics
Skills you'll gain: Unsupervised Learning, Model Evaluation, Regression Analysis, Exploratory Data Analysis, Applied Machine Learning, Time Series Analysis and Forecasting, Data Analysis, Classification Algorithms, Statistical Analysis, Data Science, Data Preprocessing, Data Mining, Machine Learning, Predictive Modeling, Machine Learning Algorithms, Customer Analysis, Supervised Learning, Histogram, Data Quality, Business Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Docker (Software), Containerization, Devops Tools, Application Deployment, Command-Line Interface, Cloud Deployment, Application Lifecycle Management, Scalability
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Case Studies, Scheduling, Team Management, Automation, Budget Management, Budgeting
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud Deployment, Cloud Computing, Cloud Management, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management, Systems Administration, Cloud Storage, System Monitoring, Network Troubleshooting, Cloud Security, IT Management, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, No-Code Development, Model Deployment, Data Cleansing, Data Preprocessing, Artificial Intelligence, Machine Learning, Business Metrics, Data Storytelling, User Experience Design, Generative AI, Business Analytics, Regulation and Legal Compliance, AI Workflows, Scalability, Data Validation, Dashboard, Automation, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Ubuntu, Linux Administration, Linux Servers, General Networking, Linux Commands, Operating System Administration, Firewall, Bash (Scripting Language), Unix Commands, Command-Line Interface, File Management, Operating Systems, System Monitoring, Virtual Environment, Virtual Machines, User Accounts, Software Installation
Beginner · Course · 1 - 3 Months