Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Management, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer Acquisition Management, Analytics, Customer experience strategy (CX), Customer Retention, Data Manipulation, Applied Machine Learning, Machine Learning Algorithms
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Strategic Communication, Communication Planning, Public Relations, Communication Strategies, Stakeholder Communications, AI Enablement, Real Time Data
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Vendor Management, Security Awareness, Cyber Security Strategy, Risk Management, Threat Management, Security Controls, Human Factors (Security), Asset Protection, Cyber Risk, People Management, Due Diligence
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad CatĂłlica de Chile
Skills you'll gain: Caregiving, Family Support, Diversity Awareness, Chronic Diseases, Care Management, Patient Education and Support, Mental and Behavioral Health Specialties, Preventative Care, Patient Treatment, School Psychology, Pediatrics, Emergency Response, Treatment Planning, Neurology, Pharmacotherapy
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Decision Making, Time Management, Productivity, Leadership, Conflict Management, Team Leadership, Organizational Leadership, Organizational Skills, Interpersonal Communications, Strategic Decision-Making, Innovation, Change Management, Teamwork, Business Leadership, Strategic Leadership, Communication, Crisis Management, Relationship Building, Delegation Skills, Creativity
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Collaborative Software
Build toward a degree
Beginner · Course · 1 - 4 Weeks

TecnolĂłgico de Monterrey
Skills you'll gain: Positivity, Self-Awareness, Resilience, Personal Development, Emotional Intelligence, Leadership, Growth Mindedness, Visionary, Empathy, Relationship Building, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Risk Management, Project Risk Management, Risk Analysis, Risk Mitigation, Communication Planning, Stakeholder Management, Project Management, Conflict Management, Stakeholder Engagement, Organizational Structure
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Financial Statements, Financial Accounting, Financial Statement Analysis, Financial Analysis, Balance Sheet, Financial Acumen, Accounting, Fiscal Management, Profit and Loss (P&L) Management, Cash Flows, Resource Management, Healthcare Industry Knowledge, Financial Management, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Nikolai Schuler
Skills you'll gain: Data Warehousing, Data Transformation, Data Import/Export, SQL, Cloud Computing Architecture, Data Management, Amazon S3, Data Analysis, User Accounts
Beginner · Course · 1 - 4 Weeks