Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Microsoft 365, Security Management, Security Controls, Group Policy, Network Planning And Design, Cloud Security, Data Security, Microsoft Intune (Mobile Device Management Software), Enterprise Application Management, Network Administration, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Identity and Access Management, Data Loss Prevention, Network Troubleshooting, Governance, Administration, IT Security Architecture, Regulatory Compliance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extensible Languages and XML
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Code Reusability, Infrastructure Architecture, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Marketing Materials, Marketing Design, Collaborative Software, Shared Media, Multimedia, Content Creation, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: DevSecOps, Continuous Delivery, Continuous Integration, Test Tools, Software Quality Assurance, DevOps, Software Quality (SQA/SQC), Security Testing, Test Automation, Quality Assurance, Application Security, Software Testing, AI Integrations, Continuous Monitoring, Continuous Deployment, Site Reliability Engineering, Devops Tools, Software Development, Software Development Tools, Security Controls
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Salesforce, Salesforce Development, Application Deployment, Business Process Automation, Workflow Management, Business Reporting, Automation, Dashboard, Administration, Customer Relationship Management, Data Entry, Records Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Operational Databases, Database Architecture and Administration, Relational Databases, Database Design, Database Management, Data Migration, Google Cloud Platform, Distributed Computing, Disaster Recovery, Performance Tuning, Scalability, Cloud Computing Architecture, Data Integrity, Capacity Management, Transaction Processing, IT Automation, System Monitoring, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, 3D Assets, Game Design, Virtual Environment, Video Game Development, Program Development, Visualization (Computer Graphics), Maintainability, Computer Graphics, Algorithms, Scripting, Computer Graphic Techniques
Advanced · Course · 1 - 3 Months

Skills you'll gain: Splunk, Role-Based Access Control (RBAC), Authentications, Authorization (Computing), Data Transformation, Distributed Computing, Data Manipulation, Security Controls, Data Access, Identity and Access Management, System Configuration, Data Security, Metadata Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Performance Tuning, Scalability, Dataflow, Data Pipelines, Real Time Data, System Monitoring, Debugging, Data Processing, Query Languages, System Configuration, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Automation, Test Script Development, Software Testing, System Testing, Database Design, Requirements Analysis, Test Tools, Test Execution Engine, Test Case, Automation, Test Data, System Design and Implementation, Functional Requirement, Databases, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks