
Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), Browser Compatibility, Bootstrap (Front-End Framework), Web Design and Development, User Interface (UI) Design, Web Development Tools, Front-End Web Development, Usability, Mobile Development, User Interface (UI), Wireframing, Web Content Accessibility Guidelines, User Experience Design, Javascript
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Digital Communications, Authentications, Data Integrity, Algorithms, Computer Science
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Wrangling, Plot (Graphics), Statistical Programming, Statistical Visualization, Ggplot2, R (Software), Git (Version Control System), Dimensionality Reduction, Knitr, Data Sharing, GitHub, Machine Learning
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Empathy, Composure, Tactfulness, Social Skills, Communication, Verbal Communication Skills, Recognizing Others, Concision
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Mechanical Engineering, Thermal Management, Engineering, Energy and Utilities, Physics, Engineering Analysis, Systems Of Measurement, Physical Science, Process Analysis, Environmental Issue
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, YAML, Application Deployment, Containerization, Package and Software Management, Development Environment, Release Management, Dependency Analysis, Command-Line Interface, Configuration Management, Go (Programming Language), Software Versioning
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Mental Health, Stress Management, Mindfulness, Psychiatry, Positivity, Optimism, Resilience, Behavioral Health, Mental Health Therapies, Psychotherapy, Personal Development, Mental and Behavioral Health, Creativity, Cognitive Behavioral Therapy, Substance Abuse, Empowerment, Relationship Building, Exercise Therapy
Mixed · Course · 1 - 3 Months