
Skills you'll gain: Technical Support, Hardware Troubleshooting, Cloud Computing, Cloud Services, Cybersecurity, Help Desk Support, System Support, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments, Laboratory Testing
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: R Programming, Statistical Programming, Statistical Analysis, Debugging, Data Analysis, Simulations, Programming Principles, Integrated Development Environments, Data Import/Export, Data Structures, Data Manipulation, Computer Programming, Performance Tuning, Software Installation
Intermediate · Course · 1 - 4 Weeks

Fortinet, Inc.
Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Computer Hardware, System Configuration, Technical Support and Services, Network Administration, Computer Displays, Peripheral Devices, Data Storage, Configuration Management
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, System Support, Generative AI, Maintainability, AI Enablement, Software Quality (SQA/SQC), Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management
Beginner · Course · 1 - 4 Weeks