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Results for "contact management"
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Group Policy, Compliance Management, Network Support, Enterprise Application Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Remote Access Systems, Test Tools, Information Assurance, Governance, Event Monitoring, Telecommuting, Configuration Management, Live Streaming
- Status: Free Trial
University of California, Davis
Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cross-Functional Collaboration, Cultural Responsiveness, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Verbal Communication Skills, Communication, Constructive Feedback, Active Listening
- Status: Free
Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation
Amazon Web Services
Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
- Status: Preview
University of Toronto
Skills you'll gain: Presentations, Communication, Business Communication, Influencing, Persuasive Communication, Virtual Teams, Interpersonal Communications, Telecommuting, Meeting Facilitation, Strategic Communication, Public Speaking, Conflict Management, Negotiation, Digital Communications
- Status: NewStatus: Free Trial
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Conflict Management, Communication Strategies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Organizational Effectiveness, Research Reports, Analysis, Ethical Standards And Conduct
- Status: Free
Amazon Web Services
Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Project Closure, Stakeholder Management, Risk Analysis, Stakeholder Communications, Project Risk Management, Project Planning, Project Performance, Scheduling, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Project Implementation, Project Management Life Cycle, Milestones (Project Management), Communication Planning, Process Management, Team Management
- Status: Free Trial
Politecnico di Milano
Skills you'll gain: Organizational Structure, Project Management, Team Management, Innovation, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making
- Status: Preview
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Public Relations, Social Media Management, Facebook, Stakeholder Management, Governance, Policy Analysis, Data Ethics, Leadership, Information Privacy, Analysis
In summary, here are 10 of our most popular contact management courses
- Call Center Customer Service: CVS Health
- Hands-on with MS Teams: Packt
- Cross-Cultural Communication and Management: University of California, Davis
- Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
- Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
- Kommunikationsstrategien für ein virtuelles Zeitalter: University of Toronto
- ITIL V4 Brief Overview of Management and Practices: EDUCBA
- Conflict Management Project: University of California, Irvine
- Amazon Connect Contact Lens Fundamentals: Amazon Web Services
- Process Groups and Processes in Project Management: Microsoft