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  • Customer Communications Management

Results for "customer communications management"


  • C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Communication Strategies, Interpersonal Communications, Technical Communication, Target Audience, Strategic Communication, Communication, Business Communication, Stakeholder Communications, Persuasive Communication, Professional Development, Leadership, Rapport Building, Professionalism, Organizational Leadership, Business Leadership, Active Listening

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Introduction to Corporate Communications

    Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Social Media, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Understanding Corporate Communications

    Skills you'll gain: Corporate Communications, Internal Communications, Communication Planning, Strategic Communication, Crisis Management, Business Ethics, Stakeholder Communications, Public Relations, Ethical Standards And Conduct, Cross-Functional Collaboration, Media Relations, Communication Strategies, Employee Engagement, Stakeholder Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Customer Relationship Building, Salesforce, Marketing Automation, Customer Insights, Case Studies, Analysis, Business Strategy, Business Process Automation, Spatial Data Analysis, Customer experience improvement, Auditing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Market Research, CRM, and Social Media Management

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Social Media Marketing, Market Research, Surveys, Marketing Automation, Digital Marketing Tools, Marketing, Customer Relationship Management, Content Scheduling, Brand Awareness, Social Media Management, Social Media, Marketing Effectiveness, Research Methodologies, Market Analysis, Customer Data Management, Customer Communications Management, Content Management, Analytics

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Davis

    Cross-Cultural Communication and Management

    Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Team Collaboration, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Communication, Constructive Feedback

    4.6
    Rating, 4.6 out of 5 stars
    ·
    54 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Clinic Communication: Greet, Listen, Schedule, Brief

    Skills you'll gain: Patient Communication, Active Listening, Medical Office Procedures, Patient Coordination, Patient-centered Care, Care Coordination, Trustworthiness, Health Care Administration, Verbal Communication Skills, Empathy, Concision, Communication Strategies, Verbal Strategic Communication, Patient Safety, Communication, Professionalism, Relationship Building, Clinical Documentation

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Business Communication & Branding Strategies

    Skills you'll gain: Brand Strategy, Brand Management, Marketing Communications, Brand Marketing, Communication Planning, Branding, Consumer Behaviour, Brand Awareness, Strategic Communication, Marketing and Public Relations, Media and Communications, Promotional Strategies, Communication Strategies, Business Communication, Communication, Marketing Psychology, Global Marketing, Cultural Diversity, Digital Communications, Drive Engagement

    Mixed · Course · 1 - 4 Weeks

  • G

    Google

    Organizing Communication and Documentation

    Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Advanced Marketing & Strategic Communication Mastery

    Skills you'll gain: A/B Testing, Behavioral Economics, Content Performance Analysis, Data-Driven Marketing, Marketing Communications, Strategic Communication, Cross-Functional Collaboration, Marketing Analytics, Google Analytics, HubSpot CRM, Content Optimization, Campaign Management, Data-Driven Decision-Making, Digital Marketing Tools, Storytelling, Copywriting, Marketing Psychology, Stakeholder Management

    Intermediate · Course · 1 - 4 Weeks

  • M

    Minnesota State University, Mankato

    Communication and Relationship Building

    Skills you'll gain: Constructive Feedback, Verbal Communication Skills, Rapport Building, Communication, Professionalism, Relationship Management, Business Communication, Conflict Management, Communication Strategies, Active Listening, Empathy, Leadership and Management, Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Leadership Development, Digital Communications, Business Leadership, Cross-Functional Team Leadership, Behavioral Management

    Beginner · Course · 1 - 4 Weeks

1…567…834

In summary, here are 10 of our most popular customer communications management courses

  • GenAI for Customer Communication: Coursera
  • Foundations of Strategic Communications: Johns Hopkins University
  • Introduction to Corporate Communications: University of California, Irvine
  • Understanding Corporate Communications: Starweaver
  • Customer Relationship Management with Case Study: EDUCBA
  • Market Research, CRM, and Social Media Management: Coursera
  • Cross-Cultural Communication and Management: University of California, Davis
  • Clinic Communication: Greet, Listen, Schedule, Brief: Coursera
  • Business Communication & Branding Strategies: EDUCBA
  • Organizing Communication and Documentation: Google

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