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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


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    Coursera

    Solution Design & Presentation

    Skills you'll gain: Solution Sales Engineering, Sales Presentation, Solution Selling, B2B Sales, Sales Presentations, Stakeholder Communications, Risk Mitigation, Consultative Selling, Proposal Development, Enterprise Sales, Selling Techniques, Business Risk Management, Sales Strategy, Stakeholder Engagement, Risk Analysis, Key Performance Indicators (KPIs), General Sales Practices, Proposal Writing, Problem Solving, Value-Based Care

    Intermediate · Course · 1 - 3 Months

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    Packt

    Integrated Measurement KPIs and Metrics for ITSM

    Skills you'll gain: Operational Efficiency, Leadership Studies, IT Service Management, Key Performance Indicators (KPIs), Stakeholder Management, Performance Measurement, Performance Metric, Stakeholder Communications, Service Level, Drive Engagement, Team Building, Service Management, Team Performance Management, Business Metrics, Business Leadership, Team Management, Business Communication, Performance Improvement, Data Analysis, Continuous Improvement Process

    Intermediate · Course · 3 - 6 Months

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    EDUCBA

    Fixed Income Repo Trading and Risk Analysis

    Skills you'll gain: Financial Trading, Securities Trading, Financial Market, Bank Regulations, Market Liquidity, Securities (Finance), Credit Risk, Capital Markets, Financial Systems, Financial Regulations, Portfolio Risk, Financial Regulation, Risk Management, Market Dynamics, Operational Risk, Legal Risk, Cash Flows, Accruals

    Mixed · Course · 1 - 3 Months

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    EDUCBA

    Accounting Standards Framework and Guidance

    Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Financial Accounting, Standard Accounting Practices, Accounting, Financial Reporting, Technical Accounting, International Financial Reporting Standards, Accounting and Finance Software, Finance, Financial Regulations, Decision Making, Business Reporting, Regulatory Compliance, Business, Business Requirements, Environment, LESS, World History

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Run Agile in Confluence

    Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Methodology, Backlogs, Agile Project Management, Process Improvement, Project Documentation, Continuous Improvement Process, Document Management, Workflow Management, Project Scoping, Accountability, Document Control, Action Oriented, Decision Making

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Advanced Environment Creation and Urban Development

    Skills you'll gain: 3D Modeling, 3D Assets, Virtual Environment, Computer Graphic Techniques, Visualization (Computer Graphics), Computer Graphics, Architectural Design, Building Design, Model Optimization, Performance Tuning, Aesthetics

    Advanced · Course · 3 - 6 Months

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    Coursera

    Launch with Templates

    Skills you'll gain: Collaborative Software, Project Management Software, Workflow Management, Project Management, Project Implementation, Project Planning

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Risk Monitoring and Reporting for Projects

    Skills you'll gain: Enterprise Risk Management (ERM), Project Risk Management, Risk Management, Project Performance, Business Risk Management, Project Controls, Risk Management Framework, Risk Control, Continuous Monitoring, Governance Risk Management and Compliance, Management Reporting, Performance Reporting, Risk Analysis, Project Management Institute (PMI) Methodology, Risk Mitigation, Performance Measurement, Performance Metric, Communication Planning, Project Management, Trend Analysis

    Mixed · Course · 1 - 3 Months

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    Coursera

    Streamline Jira Workflows, Analyze Bottlenecks Fast

    Skills you'll gain: Jira (Software), Process Optimization, Process Improvement and Optimization, Process Design, Process Management, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Business Process Automation, Issue Tracking, Configuration Management, Automation, Data Import/Export

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Secure Software Development Lifecycle (SSDLC)

    Skills you'll gain: Open Web Application Security Project (OWASP), Application Security, Secure Coding, Threat Modeling, Software Development Life Cycle, DevSecOps, Security Testing, Application Deployment, Authentications, Hardening, Security Controls, Software Testing, Vulnerability Assessments, Vulnerability Scanning, CI/CD, Dependency Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Guerrilla Marketing Strategies for Business Growth

    Skills you'll gain: Advertising Campaigns, Campaign Planning, Campaign Management, Driving engagement, Customer Engagement, Drive Engagement, Competitive Analysis, Promotions and Campaigns, Strategic Marketing, Brand Awareness, Promotional Strategies, Brand Marketing, Marketing, Marketing Management, Marketing Strategies, Marketing Strategy and Techniques, Marketing Budgets, Brand Strategy, Ideation, Product Promotion

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    EDUCBA

    Master AWS DevOps: Automate, Deploy & Scale Efficiently

    Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Version Control, Infrastructure as Code (IaC), Serverless Computing, Git (Version Control System), Devops Tools, Continuous Deployment, CI/CD, Scalability, Amazon Web Services, DevOps, Software Versioning, Cloud Deployment, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Application Deployment, Cloud Infrastructure, Event Monitoring, Network Architecture

    Beginner · Course · 1 - 4 Weeks

1…506507508…520

In summary, here are 10 of our most popular technical support courses

  • Solution Design & Presentation: Coursera
  • Integrated Measurement KPIs and Metrics for ITSM: Packt
  • Fixed Income Repo Trading and Risk Analysis: EDUCBA
  • Accounting Standards Framework and Guidance: EDUCBA
  • Run Agile in Confluence: Coursera
  • Advanced Environment Creation and Urban Development: Packt
  • Launch with Templates: Coursera
  • Risk Monitoring and Reporting for Projects: EDUCBA
  • Streamline Jira Workflows, Analyze Bottlenecks Fast: Coursera
  • Secure Software Development Lifecycle (SSDLC): Edureka

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