Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Virtual Teams, Operational Efficiency, Process Improvement and Optimization, Telecommuting, Process Analysis, Workflow Management, Business Process Automation, Team Management, Employee Engagement, Operations Management, Automation, Change Management, Data Security, Remote Access Systems

Skills you'll gain: Stress Management, Mindfulness, Resilience, Mental Health, Personal Development, Crisis Management, Conflict Management, Emotional Intelligence, Physiology, Cognitive flexibility, Leadership

Skills you'll gain: Data Governance, Data Quality, Data Validation, Data Management, Clinical Data Management, Health Information Management, Data Literacy, Medical Records, Metadata Management, Technical Communication, Change Control

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Generative AI, AI Enablement, Operational Efficiency, Innovation, Operational Excellence, Curriculum Development, Enterprise Architecture, Thought Leadership, Program Implementation, Strategic Planning, Responsible AI, Data Ethics, Artificial Intelligence, Automation, Workforce Development, Education Software and Technology, Large Language Modeling, Business Strategies

Skills you'll gain: Simulations, Social Sciences, Systems Thinking, Agentic systems, Social Network Analysis, Model Evaluation, Sociology, Economics, Scientific Methods, Computer Programming

Skills you'll gain: ChatGPT, AI Enablement, Prompt Engineering, Business Process Automation, LLM Application, AI Security, Natural Language Processing, Artificial Intelligence, Automation, Content Creation

Skills you'll gain: Fundraising, Business Valuation, Biotechnology, Entrepreneurial Finance, Commercial Laws, Investments, Return On Investment, Private Equity, Due Diligence, Presentations, Finance, Financial Analysis, Negotiation, Contract Negotiation, Intellectual Property, Stakeholder Analysis

Skills you'll gain: Dashboard, Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Data Validation, Productivity Software, Data Entry, Data Analysis Expressions (DAX), Data Visualization, Quality Assessment

Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Social Media Strategy, Digital Media Strategy

Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Organizational Leadership, Corporate Sustainability, Business Leadership, Initiative and Leadership, Environment, Architectural Design, Climate Change Adaptation, Building Design, Climate Change Mitigation, Environmental Science, Energy and Utilities, Economics