Skills you'll gain: COBOL (Programming Language), Job Control Language (JCL), IBM DB2, z/OS, Mainframe Computing, Relational Databases, File Management, Data Management, Databases, Database Management Systems, Data Storage, Programming Principles, Command-Line Interface, Computer Programming

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making

Skills you'll gain: User Accounts, Unix, Systems Administration, File Systems, System Monitoring, System Configuration, Performance Tuning, Command-Line Interface, Data Storage

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, IBM Cloud, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration

Skills you'll gain: Linux Administration, Linux Servers, Red Hat Enterprise Linux, Linux, Linux Commands, Virtualization, Systems Administration, Virtual Machines, Cloud Computing, System Monitoring, Software Installation, System Configuration

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Unix, Package and Software Management, Systems Administration, TCP/IP, Unix Commands, System Monitoring, Disaster Recovery, System Software, Operating Systems, OS Process Management, Debugging, System Configuration, System Support, Network Administration

Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Media Relations, Business Communication, Stakeholder Engagement, Intercultural Competence, Public Relations, Corporate Strategy, Cultural Diversity, Communication Strategies, Business Ethics, Crisis Management, Digital Communications, Drive Engagement, Employee Engagement, Branding

Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

Skills you'll gain: Private Cloud, IBM Cloud, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), Systems Administration, Cloud Infrastructure, Cloud Computing, Virtualization and Virtual Machines, Cloud Computing Architecture, Linux Administration, Identity and Access Management, Configuration Management