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Results for "customer service training"


  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Gamification

    Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.4K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    Salesforce on AWS-From Basics to Business Innovation-Español

    Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Power BI: Data Analysis, Reporting, and Connecting

    Skills you'll gain: Power BI, Business Reporting, Business Intelligence, Data Storytelling, Business Intelligence Software, Data Visualization Software, Data Analysis, Microsoft Excel, Data Analysis Software, Data Modeling, Data Integration, Self Service Technologies, Data Management, Microsoft PowerPoint, Microsoft 365, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Cloud Fundamentals: Core Infrastructure en Español

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Identity and Access Management, Infrastructure As A Service (IaaS), Kubernetes, Cloud Computing, Cloud Storage, Prompt Engineering, Generative AI, Containerization, Serverless Computing, Platform As A Service (PaaS), Load Balancing, Scalability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    API Design and Fundamentals of Google Cloud's Apigee API Platform

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), API Gateway, Cloud API, Software Design, Application Lifecycle Management, Software Documentation, Systems Development Life Cycle, Proxy Servers, Google Cloud Platform, Design Strategies, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Strategic Selling and Account Management

    Skills you'll gain: Account Management, Consultative Selling, Selling Techniques, Business Risk Management, Upselling, Business Metrics, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Solution Selling, Business Transformation, Customer Engagement, Strategic Thinking, Stakeholder Engagement, Innovation, Strategic Communication, Stakeholder Analysis, Value Propositions, Business Analytics

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace Core Services

    Skills you'll gain: Google Workspace, Gmail, Email Automation, Google Gemini, System Configuration, Document Management, Service Management, User Accounts, File Management, Data Sharing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support and Services, Technical Support, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Workspace Security

    Skills you'll gain: Lightweight Directory Access Protocols, Email Security, Google Workspace, Cloud Security, Application Security, Data Security, Security Management, Mobile Security, Authentications, Continuous Monitoring, Identity and Access Management, Multi-Factor Authentication, Event Monitoring

    4.7
    Rating, 4.7 out of 5 stars
    ·
    809 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Product Intelligence: Unlock Insights for Product Success

    Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Strategic Decision-Making, Product Management, Customer Insights, Data Analysis, Forecasting, A/B Testing, Business Analytics, Analytics, Prioritization, Statistical Analysis, Business Metrics, User Research, Customer Retention, Machine Learning Methods, Root Cause Analysis, Statistical Methods, Stakeholder Communications

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes Engine: Workloads

    Skills you'll gain: Kubernetes, Cloud-Native Computing, Google Cloud Platform, Cloud Platforms, Application Deployment, Containerization, Scalability, YAML, Data Persistence, Configuration Management, Load Balancing, Network Routing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer service training

generative ai in customer service operations training
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In summary, here are 10 of our most popular customer service training courses

  • Gamification: University of Pennsylvania
  • Salesforce on AWS-From Basics to Business Innovation-Español: Amazon Web Services
  • Power BI: Data Analysis, Reporting, and Connecting: Logical Operations
  • Google Cloud Fundamentals: Core Infrastructure en Español: Google Cloud
  • API Design and Fundamentals of Google Cloud's Apigee API Platform: Google Cloud
  • Strategic Selling and Account Management: LearnQuest
  • Google Workspace Core Services: Google Cloud
  • Microsoft Cloud Support Associate: Microsoft
  • Google Workspace Security: Google Cloud
  • Product Intelligence: Unlock Insights for Product Success: Coursera

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