
Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Management, Cloud Computing, Data Storage, Cloud Storage, Data Security, User Provisioning, Encryption, System Monitoring, Role-Based Access Control (RBAC), Security Management, Scalability
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Workflow Management, Google Workspace, Gmail, Google Gemini, Google Docs, Google Sheets, Productivity Software, Service Management, Scripting, Administration, Collaborative Software, Configuration Management, Application Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Servers, Microsoft Intune (Mobile Device Management Software), Hyper-V, Enterprise Architecture, System Implementation, Configuration Management, IT Infrastructure, Mac OS, Virtual Machines, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality, Customer Service, Customer experience strategy (CX), Healthcare Industry Knowledge, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Marketing, Health Care
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Amazon S3, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Cloud Security, Identity and Access Management, Cloud Computing, Cloud Computing Architecture, Relational Databases, Cloud Infrastructure, Cloud Storage, Scalability, Amazon CloudWatch, Databases, Database Management, Continuous Monitoring, Operational Databases, NoSQL
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Employee Onboarding, Databases, Client Services, Customer Relationship Management (CRM) Software, Project Management, Collaborative Software, Process Improvement and Optimization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls
Beginner · Course · 1 - 4 Weeks