
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Alex Genadinik
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer and Client Support, Customer Service, Non-Verbal Communication, Customer Support, Brand Loyalty, Personal Development, Personalized Service, Emotional Intelligence, Customer Inquiries, Customer Relationship Building, Relationship Building, Customer Engagement, Advocacy, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Practice Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, Strategic Partnership, Information Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Azure Active Directory, Windows PowerShell, Group Policy, Enterprise Application Management, Identity and Access Management, Cloud Applications, Enterprise Security, Mobile Security, System Configuration, Security Management, Microsoft Azure, User Provisioning, Android (Operating System), Patch Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Serverless Computing, Event-Driven Programming, Service Oriented Architecture, Cloud Services, Cloud Computing Architecture, Systems Architecture, Distributed Computing, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Document Management, Content Development and Management, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Spring Framework, Cloud Development, Spring Boot, Database Management, Databases, Software Architecture, Application Performance Management, Service Oriented Architecture, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management
Mixed · Course · 1 - 4 Weeks