Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Management Consulting, Emergency Response, Corporate Communications, Leadership, Risk Management, Contingency Planning, Leadership and Management, Strategic Communication, Business Leadership, Public Affairs, Business Continuity Planning, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Stakeholder Communications, Internal Communications, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Negotiation, Contract Negotiation, Procurement, Strategic Sourcing, Goal Setting, Communication, Business Research, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, People Development, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting
Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Negotiation, Communication, Planning, Relationship Building, Interpersonal Communications, Influencing, Persuasive Communication, Active Listening
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Decision Making, Strategic Decision-Making, Complex Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Ethical Standards And Conduct, Resourcefulness, Risk Analysis, Business Ethics, Social Impact, Analysis
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Creative Thinking, Cognitive flexibility, Creative Problem-Solving, Brainstorming, Problem Solving, Decision Making, Critical Thinking, Staff Management, Strategic Thinking, Teamwork, Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Legal Strategy, Business Ethics, Price Negotiation, Cultural Responsiveness, AI Personalization, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Business Ethics, Contract Negotiation, Sales Prospecting, Prospecting and Qualification, Account Management, Account Strategy, Ethical Standards And Conduct, Price Negotiation, Responsible AI, Customer Relationship Management, Data Ethics, Relationship Building, Lead Generation, Stakeholder Management, Customer Data Management, Regulatory Requirements, Data-Driven Decision-Making
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Problem Solving, Root Cause Analysis, Professional Development, Complex Problem Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Influencing, Strategic Thinking, Negotiation, Recognizing Others, Active Listening, Strategic Communication, Game Theory, Empathy, Critical Thinking, Decision Making, Motivational Skills, Analysis
Mixed · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Socioeconomics, Complex Problem Solving, Organizational Change, Organizational Strategy, Economics, Policy, and Social Studies, Systems Thinking, Strategic Decision-Making, Education and Training, Global Marketing, Decision Making, Cultural Diversity, digital literacy, Innovation
Mixed · Course · 1 - 3 Months