Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Content Performance Analysis, Content Strategy, Social Media Analytics, Content Creation, Social Media Content, Driving engagement, Social Media Marketing, Digital Content, Key Performance Indicators (KPIs), Content Optimization, Growth Strategies, Performance Analysis, Promotional Strategies

Skills you'll gain: Employee Retention, Team Performance Management, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Motivational Skills, Constructive Feedback, Leadership Development, Performance Management, Recognizing Others, Team Collaboration, Team Leadership, Collaboration, Workforce Development, Workplace inclusivity

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, System Support, End User Training and Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence, Generative AI

Skills you'll gain: AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Model Deployment, Automation, No-Code Development, AI Integrations, Prompt Engineering, Process Optimization, System Monitoring, Performance Analysis, Performance Management

Skills you'll gain: Software Design Patterns, Computational Thinking, Software Design, Algorithms, Program Development, Theoretical Computer Science, Software Development, Computer Programming, Problem Solving, Software Engineering, Data Structures, Computer Science, Javascript, Programming Principles, Web Development, Graph Theory, Machine Learning Methods, Data Science, Solution Design

Skills you'll gain: Microsoft Excel, Data Analysis Expressions (DAX), Data Import/Export, Excel Formulas, Pivot Tables And Charts, Excel Macros, Business Intelligence, Dashboard Creation, Data Modeling, Data Visualization, Data Presentation, Data-Driven Decision-Making, Data Analysis, Data Transformation, Performance Analysis, Data Cleansing, Data Preprocessing, Data Management, Graphing

Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Process Design, Application Design, Application Development, No-Code Development, User Accounts, User Provisioning, UI Components, Cloud Applications, Operational Excellence, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)

Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

Skills you'll gain: LangChain, Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Prompt Patterns, AI Workflows, System Monitoring, Prompt Engineering, Operational Efficiency, Enterprise Application Management, Code Reusability, Process Optimization, Workflow Management, Embeddings, Maintainability, Application Deployment, Scalability

Skills you'll gain: Selenium (Software), Ajax, Java Programming, Test Script Development, Java, Software Testing, Test Automation, Scripting, Test Tools, Automation, Cascading Style Sheets (CSS)

Skills you'll gain: Delegation Skills, Resource Management, Time Management, Administration, Organizational Strategy, Strategic Planning, Fiscal Management, Human Resource Strategy, Human Resources Management and Planning, Financial Management, Organizational Leadership, Leadership Development, Diversity and Inclusion, Cultural Diversity