
Coursera
Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Heat Maps, Model Evaluation, Image Analysis, Deep Learning, Computer Vision
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Document Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Statistical Methods, Statistical Modeling, Data Visualization, Statistics, R (Software), Data Analysis, Descriptive Statistics, Data Preprocessing, Box Plots, Data Visualization Software, Histogram, Probability, Probability Distribution
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Team Management, Teamwork, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Conflict Management, Business Leadership, Leadership, Communication, Non-Verbal Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Computer Displays, Display Devices, Telecommunications
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Process Mapping, Statistical Process Controls, Six Sigma Methodology, Failure Mode And Effects Analysis, Kaizen Methodology, Process Optimization, Quality Improvement, Operational Efficiency, Process Improvement, Performance Measurement, Manufacturing Operations, Quality Management, Operational Excellence, Business Process, Statistical Analysis, Performance Metric, Waste Minimization, Kanban Principles
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Business Solutions, Customer experience strategy (CX), Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Solution Design, Experience Design, Communication Strategies, Stakeholder Communications, Process Design, Business Transformation, Business Risk Management, Business Strategy, Agile Product Development, Talent Acquisition, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cybersecurity, Interviewing Skills, Cyber Security Strategy, Cyber Operations, Organizational Structure, Cyber Governance, Workforce Development, Security Management, Security Controls, Job Analysis, Professional Networking, Risk Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Prototyping, 3D Modeling, Industrial Design, Computer-Aided Design, Manufacturing Processes, Cost Estimation, Research and Design, Materials science, Mechanical Engineering, Electronics
Beginner · Course · 1 - 4 Weeks