Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Analytics, Marketing, Data Collection, Marketing Strategies, Data Analysis, Market Research, Regression Analysis, Consumer Behaviour

Skills you'll gain: Storyboarding, Wireframing, UI/UX Research, Responsive Web Design, User Experience Design, Design Thinking, User Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, Design Research, Persona (User Experience), Ideation, User Centered Design, Mockups

Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Resource Management

Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Graphic and Visual Design, Design, Digital Design, Color Theory, Adobe InDesign, Graphic and Visual Design Software, Visual Design, Design Strategies, Design Reviews, Design Research, Storytelling, Branding, Adobe Creative Cloud, Adobe Photoshop, Advertising, Creativity, Peer Review

Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, User Interface (UI), Interaction Design, Usability Testing, User Research

Skills you'll gain: Wireframing, Responsive Web Design, HTML and CSS, Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), Web Design, Hypertext Markup Language (HTML), Browser Compatibility, Bootstrap (Front-End Framework), Javascript, Front-End Web Development, User Interface (UI), Verification And Validation, Web Development, Interactive Design, Usability, Web Design and Development, Application Frameworks, Event-Driven Programming, Web Applications

Skills you'll gain: Adobe Illustrator, Color Theory, Adobe Photoshop, Adobe Acrobat, Typography, Generative AI, Document Management, Design, Design Elements And Principles, Graphic and Visual Design, Graphic Design, Web Content Accessibility Guidelines, Innovation, Creativity, Workflow Management, Productivity Software, File Management, Adobe Creative Cloud, Data Ethics, Data Integrity

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability

Skills you'll gain: UI/UX Research, Design Thinking, User Research, User Experience Design, User Centered Design, Usability, Persona (User Experience), Web Content Accessibility Guidelines, Prototyping, Wireframing, Sprint Planning