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  2. Personalized Service

Results for "personalized service"


  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 196 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (196) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Minnesota

    Recommender Systems

    Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Business Metrics, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Performance Measurement, Analysis, Systems Design, Algorithms, Solution Design, Microsoft Excel, Descriptive Statistics, Computer Programming

    4.3 stars, 834 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.3 (834) · Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    GenAI for Marketing and Customer Insights

    Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Google Ads, Responsible AI, Marketing Analytics, Data Presentation, Customer experience improvement, Generative AI, Product Improvement, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics

    4.6 stars, 235 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (235) · Intermediate · Specialization · 3 - 6 Months

  • M

    Microsoft

    Microsoft Customer Service (with AI)

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Dashboard, Service Level Agreement, Storytelling, Customer Service, Responsible AI

    4.7 stars, 6 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (6) · Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
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  • M

    Madecraft

    Customer Service Professional Skills

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
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  • G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Relationship Management, Customer Analysis, Customer Advocacy, Content Scheduling, Logistics Management, E-Commerce, Digital Marketing

    4.9 stars, 78 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (78) · Beginner · Specialization · 3 - 6 Months

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Support, Service Recovery, Customer Complaint Resolution, Greeting Customers, Customer experience improvement, Customer Engagement, De-escalation Techniques, Interpersonal Communications, Personalized Service, Telephone Skills, Friendliness, Verbal Communication Skills, Active Listening, Professionalism, Conflict Management, Crisis Management, Crisis Intervention

    4.9 stars, 9 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (9) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Service, Customer experience improvement, AI Integrations

    4.9 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Personalized Nutrition, Policy, and Food Regulations

    Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Nutrition and Diet, Good Manufacturing Practices, Food Quality Assurance And Control, AI Personalization, Food Safety and Sanitation, Nutritional Assessment, Policy Development, Clinical Nutrition, Regulatory Affairs, Public Health, Regulatory Compliance, Health Policy, Health Informatics, Advocacy, Health Assessment, Health Technology, Microbiology

    4.6 stars, 70 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (70) · Intermediate · Specialization · 3 - 6 Months

  • M

    Microsoft

    Microsoft Customer Journey Mapping 

    Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
  • F

    Fractal Analytics

    Mastering User Centric Design with Generative AI

    Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Innovation, User Research, Data Storytelling, Dashboard, AI powered creativity, AI literacy, Competitive Analysis, Data Analysis, Journey Mapping, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving

    4.7 stars, 460 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (460) · Beginner · Specialization · 1 - 3 Months

1234…365

Best Personalized Service courses from Coursera

Top-rated Personalized Service courses offered by Coursera on Coursera.

  1. 1
    GenAI for Marketing and Customer Insights
    CourseraIntermediate3 - 6 Months4.6(235)Coursera
  2. 2
    GenAI for Customer Service Representatives
    CourseraBeginner1 - 4 Weeks4.9(10)Coursera

Best Personalized Service certificate programs

Earn a certificate in Personalized Service from top universities and companies.

  1. 1
    Customer Service, Customer Support, Customer Experience
    Alex GenadinikBeginner3 - 6 Months4.6(196)Specialization
  2. 2
    Recommender Systems
    University of MinnesotaIntermediate3 - 6 Months4.3(834)Specialization
  3. 3
    Microsoft Customer Service (with AI)
    MicrosoftBeginner3 - 6 Months4.7(6)Professional Certificate

Best Personalized Service courses for beginners

Top-rated beginner-friendly Personalized Service courses with no prerequisites.

  1. 1
    Google Digital Customer Engagement
    GoogleBeginner3 - 6 Months4.9(78)No prerequisites
  2. 2
    Microsoft Customer Journey Mapping 
    MicrosoftBeginner3 - 6 Months5.0(1)No prerequisites
  3. 3
    Mastering User Centric Design with Generative AI
    Fractal AnalyticsBeginner1 - 3 Months4.7(460)No prerequisites

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