Results for "personalized service"
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Madecraft
Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening
Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Machine Learning Methods, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Test Data, Machine Learning, Dimensionality Reduction, Performance Metric, Performance Testing, Spreadsheet Software, Analysis, Systems Design, Solution Design, Predictive Modeling, Microsoft Excel, Statistical Methods
Chegg Skills
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, Operational Efficiency, Natural Language Processing, AI literacy, Multimodal Prompts, Workflow Management, Data Ethics, Customer Service, AI Enablement, ChatGPT, Generative AI, Customer and Client Support, Artificial Intelligence, Communication, Business Communication, Productivity, Problem Solving
What brings you to Coursera today?
Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Conflict Management, Power BI, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Skills you'll gain: Prompt Engineering, Customer Analysis, Customer Insights, Personalized Campaigns, AI Personalization, Keyword Research, Big Data, Performance marketing, Data Visualization, Risking, Marketing Analytics, Customer experience improvement, AI Product Strategy, Generative AI, Collaborative Software, Email Marketing, Marketing Automation, Social Media Marketing, Campaign Management, Predictive Analytics
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Organizational Strategy, Marketing Automation, Customer Insights, Business Strategies, Operational Analysis, Customer Service, Marketing Strategies, Market Analysis, Portfolio Management
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Marketing Analytics, Data Validation, Anomaly Detection, Data Transformation, Spreadsheet Software
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Skills you'll gain: B2B Sales, Sales Development, Prospecting and Qualification, Booking (Sales), Sales Enablement, Sales, Closing (Sales), Sales Process, General Sales Practices, Inside Sales, Sales Strategy, Sales Prospecting, Selling Techniques, Personalized Service, Personalized Campaigns, Customer experience improvement, Customer Engagement, Lead Generation, Customer Relationship Building, Customer Success Management
What brings you to Coursera today?
Best Personalized Service courses from Microsoft
Top-rated Personalized Service courses offered by Microsoft on Coursera.
- Microsoft Customer Service (with AI)MicrosoftBeginner3 - 6 MonthsMicrosoft
- AI-powered Customer Intelligence with Microsoft CopilotMicrosoftBeginner3 - 6 MonthsMicrosoft
- Microsoft Customer Journey Mapping MicrosoftBeginner3 - 6 MonthsMicrosoft
Best Personalized Service certificate programs
Earn a certificate in Personalized Service from top universities and companies.
- Customer Service, Customer Support, Customer ExperienceAlex GenadinikBeginner3 - 6 MonthsSpecialization
- Customer Service Professional SkillsMadecraftIntermediate3 - 6 MonthsSpecialization
- Mastering Generative AI for Customer Service ExcellenceEdurekaBeginner1 - 3 MonthsSpecialization
Best Personalized Service courses for beginners
Top-rated beginner-friendly Personalized Service courses with no prerequisites.
- Applied AI in Customer ServiceChegg SkillsBeginner1 - 3 MonthsNo prerequisites
- Customer-Centric CRM Strategy and ManagementEDUCBABeginner1 - 3 MonthsNo prerequisites
- Consumer Behavior & Service MarketingEDUCBABeginner3 - 6 MonthsNo prerequisites
