It was once believed that intelligence was the metric that would determine a person's success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you'll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you'll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Individuals taking this course are business professionals seeking to develop or increase their emotional intelligence.
In this course, you will explore the concept of emotional intelligence. You will:
• Identify the components of emotional intelligence and recognize how emotional
intelligence benefits organizations.
• Assess and develop your personal emotional intelligence competencies.
• Assess and develop your social emotional intelligence competencies.
• Practice emotional intelligence in common workplace scenarios.
This course requires that you have Microsoft Office installed on a Windows PC. The course setup instructions provided in the first module of the course go into more detail about the hardware and software requirements.
Being aware of, and understanding, the competencies you need to manage your feelings and improve your social skills are essential if you want to maximize your performance and effectiveness as a member of your organization. In this lesson, you will explore emotional intelligence skills, and identify the impact of emotional intelligence on the workplace.
Das ist alles enthalten
5 Plug-ins
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5 Plug-ins•Insgesamt 100 Minuten
Getting Started with This Course•30 Minuten
Lesson Introduction•5 Minuten
Define Emotional Intelligence•30 Minuten
Recognize EQ's Impact on Work Experience•30 Minuten
Lesson Summary•5 Minuten
Increasing Your Personal Emotional Intelligence in the Workplace
Modul 2•2 Stunden abzuschließen
Moduldetails
In the last lesson, you identified EQ skills and explored the benefits of emotional intelligence in various workplace situations. Now you're going to discover strategies to improve each personal management skill in the EQ skill set. In this lesson, you will increase your personal emotional intelligence in the workplace.
Das ist alles enthalten
5 Plug-ins
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5 Plug-ins•Insgesamt 145 Minuten
Lesson Introduction•5 Minuten
Develop Your Level of Self-Awareness•45 Minuten
Develop Your Self-Regulation Skills•45 Minuten
Develop Your Motivation•45 Minuten
Lesson Summary•5 Minuten
Increasing Your Social Emotional Intelligence in the Workplace
Modul 3•2 Stunden abzuschließen
Moduldetails
In the last lesson, you developed your personal emotional intelligence skills. Now it's time to explore strategies to develop your ability to optimize interactions with coworkers and colleagues. In this lesson, you will increase your social EQ in the workplace.
Das ist alles enthalten
4 Plug-ins
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4 Plug-ins•Insgesamt 100 Minuten
Lesson Introduction•5 Minuten
Develop Your Empathy•45 Minuten
Develop Your Social Skills•45 Minuten
Lesson Summary •5 Minuten
Practicing Emotional Intelligence in the Workplace
Modul 4•1 Stunde abzuschließen
Moduldetails
You've reviewed the emotional intelligence skill set, assessed your own EQ skills, and acquired strategies that can help you improve your own emotional intelligence. Now, it's time to review strategies for applying emotional intelligence to common workplace scenarios. In this lesson, you will explore how to practice emotional intelligence in the workplace.
Das ist alles enthalten
7 Plug-ins
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7 Plug-ins•Insgesamt 85 Minuten
Lesson Introduction•5 Minuten
Practice Emotionally Intelligent Leadership•15 Minuten
Build an Emotionally Intelligent Team•15 Minuten
Manage Change•15 Minuten
Manage Conflict•15 Minuten
Coach for Performance•15 Minuten
Lesson Summary•5 Minuten
Completing the Course
Modul 5•1 Stunde abzuschließen
Moduldetails
You'll wrap things up and then validate what you've learned in this course by taking an assessment.
Logical Operations is the world's largest general publisher of instructor-led technology curriculum, and a leader in the technical training community for over 40 years. We employ a rigorous, expert-driven authoring process that, for decades, has produced successful results for learners the world over. Our courseware aligns with real-world business needs and objectives, ensuring learners are able to apply their newly developed skills while on the job.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.